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New Member
ayeletvazana
Posts: 2
Registered: ‎03-05-2013
Message 1 of 4 (272 Views)
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I have a problem with installing revit

272 Views, 3 Replies
03-05-2013 03:07 PM

I tried installing revit and couldn't, the installation wizard said: "an error accurred while installing this product." I looked at the installation log file and unfortunately couldnt understand what went wrong. Is there anything that could fix this problem?

Community Manager
philip.s
Posts: 2,401
Registered: ‎09-27-2011
Message 2 of 4 (269 Views)

Re: I have a problem with installing revit

03-05-2013 03:34 PM in reply to: ayeletvazana

Hello Ayelet,

 

Can you please attach your installation log?



Philip Schmelzer
New Member
ayeletvazana
Posts: 2
Registered: ‎03-05-2013
Message 3 of 4 (238 Views)

Re: I have a problem with installing revit

03-06-2013 06:59 AM in reply to: philip.s

Sorry, I thought I did...

Community Manager
philip.s
Posts: 2,401
Registered: ‎09-27-2011
Message 4 of 4 (223 Views)

Re: I have a problem with installing revit

03-06-2013 02:22 PM in reply to: ayeletvazana

Thanks Ayelet!

 

Looking through the log, specifically the last line you can see where it fails:

"Install Microsoft Visual C++ 2005 Redistributable (x64) Failed Installation aborted, Result=1603"

 

This is most likely failing because the prerequisite already installed on the workstation is newer than the one supplied by the Autodesk installer.  Because Windows will not allow an older version of the prerequisite to be installed, the installation aborts with a 1603 error in the installation log file.

 

A typical workaround is to uinstall the prerequisite (Microsoft Visual C++ 2005 Redistributable (x64)) via the Control Panel (add / remove programs), and then reinstall the software.

 

For additional 1603 error causes and corresponding solutions, click here.

 

Please accept as a solution if this fully resolves the issue, or reply with specifics if the problem still persists.



Philip Schmelzer

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