Installation & Licensing

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Natsu777
Posts: 1
Registered: ‎09-05-2013
Message 1 of 2 (98 Views)

I can´t install

98 Views, 1 Replies
09-05-2013 09:18 AM

No matter what i try, whenever the install client comes up, it tells me i have already installed it, altough i know for a fact that i have not. how do i resolve this?

*Expert Elite*
TravisNave
Posts: 10,064
Registered: ‎01-14-2005
Message 2 of 2 (95 Views)

Re: I can´t install

09-05-2013 09:32 AM in reply to: Natsu777

Welcome to the community.  What OS are you using?

 

To Diagnose and Fix installation problems automatically, please see the new Microsoft tool for this here:

http://support.microsoft.com/mats/Program_Install_and_Uninstall

For more information on the Autodesk KB Support article concerning the clean uninstall of Autodesk products, see this link:

http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=2887771&linkID=9240617

Good Luck!

Travis Nave Send TravisNave a Private Message                       Need help in your post? Mention me with @TravisNave

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