Installation & Licensing

[#1]

Good day, 

I can't enter the 

 Product Request Code:

Everytime I run the software (Autocad 2010) and hit the activate button, I always received a screen similar to the attached file I have included in this post. Can anybody help? Thanks in advance. 

[#2]

Hi:

Please PM me your serial number so I may check further. From which website have you downloaded your software? I would greatly appreciate additional information to further troubleshoot your issue.

Thanks, 

[#3]

I have this problem, too.
I downloaded software from Autodesk Education Community on Facebook.
Autodesk Maya 2012 (English) 32-Bit

Windows 7(32-Bit), IE9

[#4]

Hi Naiyo:

Please PM me your serial number as well so I may have a look. 

Thanks!

[#5]

For more information on this known Autodesk Support Knowledge Base article, please follow this link:

http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=6404339&linkID=9240617

Additional discussion about this issue can be found here:

http://forums.autodesk.com/t5/Installation-Licensing/Blank-Activation-Screen/td-p/2862508

[#6]

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[#7]

Thank you very much Travis!

[#8]

Thank you very much!