Hotfix questions

[acdcvogel]

so i downloaded the hotfix, extracted what i thought was needed and it still won't let me get inventor, only inventor fusion

please help

[TravisNave]

Which hotfix do you need and what problem are you experiencing that you need a hotfix?

[acdcvogel]

i need a hotfix because my computer runs window vista, i download what i believe to be the proper one (x86) because there was not option for 32-bit

i have downloaded the hotfix and have tried extracting the files, but am not sure what files or if the hotfix works

thank you,

a.vogel

[DarrenP]

is this a hotfix for windows or the autodesk product?

if its for windows you need to go to microsoft for it not autodesk

[TravisNave]

Agreed. Which hotfix is it and why do you need it?

[acdcvogel]

when attempting to install and after i have enter my registry code etc.  it has a red circle with a slash through it not giving me the option to install inventor pro, only inventor fusion.  when i move my mouse over ther red circle, it tells me i need microsoft hotfix  KB971138.  i believe i need this hotfix to extract a file, but i am not sure at all.

thanks for help,

a.vogel

[DarrenP]

you get that hotfix from microsoft not autodesk

[TravisNave]

Exactly. But you're in luck because I provided the file here awhile back.

http://forums.autodesk.com/t5/Installation-Licensing/Email-with-hotfix-for-inventor-has-no-password/...

[acdcvogel]

well, you see, i know where to get the hotfix, i just don't know what file or what to extrude with it...

basically, i need to know what/how you use the hotfix in conjungtion with autodesk

[dueler96]

Hi, I've been having the same problem. When I saw your link I downloaded it, but when I run the hotfix it says "This does not apply to your system" What could this mean? 

[DarrenP]

you probably need to call computer support or microsoft

 this is not a autodesk hotfix

[quincyandrew]

is there a fix for the hotfix because i seem to be getting the same problem. it says  the update doesnt apply for my system.

[DarrenP]

ask microsoft

this is a windows hotfix not an autodesk hotfix