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Hotfix 3dsmaxdesign2011_64-bit_2010.06.07 is refusing to install

4 REPLIES 4
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Message 1 of 5
c0cllc
481 Views, 4 Replies

Hotfix 3dsmaxdesign2011_64-bit_2010.06.07 is refusing to install

Hello,

 

i'm a Subscription customer of the AutoCAD Revit Architecture Visualization Suite (the german localized version), which includes 3ds Max Design 2011.

 

So i have installed 3ds Max Design 2011 64bit on my main Workstation (Windows 7 Ultimate 64 bit) and on my Laptop (Windows Vista Ultimate 64 bit). When i try to run the new Hotfix 3dsmaxdesign2011_64-bit_2010.06.07 , there is just an Error Message popping up on both machines, saying, that possibly the application, which should be updated, is missing or that maybe the patch is for a different version. But as you see above , i used the correct patch for the correct version.

I have attached the error message as a JPG, but it is in german. Thank you for helping me.

4 REPLIES 4
Message 2 of 5
c0cllc
in reply to: c0cllc

Is there really no solution to this problem?

Message 3 of 5
StevenOtto3736
in reply to: c0cllc

I'm getting the same error, using Max Design 2011 64 and Windows XP64 SP2.  I can't find anything on this error.

Message 4 of 5
c0cllc
in reply to: c0cllc

This is what i found on the Autodesk support pages about this error:

 

http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=13597036&linkID=9241177

 

The problem is, that i use the CORRECT patch and still get this problem.

Message 5 of 5
TinoZehrer1816
in reply to: c0cllc

It can be a problem with the located version  - in my case also a german version (32bit and 64bit on Vista Home Premium). I also get this error-message...

Is there someone who is using a german version of max (design) 2011 and an installable Hotfix? This can be interesting...

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