Installation & Licensing
Welcome to Autodesk’s Installation and Licensing Forums. Share your knowledge, ask questions, and explore popular Download, Installation, and Licensing topics.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Home use license for Softimage 2010 --> 2011?

2 REPLIES 2
Reply
Message 1 of 3
SCOTTSCHETROMPF2681
1112 Views, 2 Replies

Home use license for Softimage 2010 --> 2011?

Hi,

I have contacted Autodesk for a home use license for the new version of Softimage. I am on subscription and have one home use license activated for Softimage 2010. The customer service team denied my request for a home use license for 2011. I tried the exporting of a license via the license transfer tool, but Softimage 2011 will not accept it.

I am just trying to upgrade to 2011 on one computer I use for the home use. Is it possible to revoke the home use license for 2010 so I can get one for 2011?

Thanks.

-Scott
2 REPLIES 2
Message 2 of 3

You should not have been denied this. Are you running network seats or stand-alone?


Travis Nave Send TravisNave a Private Message                                             Need help in your post? Mention me with @TravisNave



My Expert Contributions to the
Autodesk Forums:
FLEXnet License Admin | MSI Cleanup Utility | .NET Framework Cleanup Tool | IPv6 NLM Fix | adskflex.opt Options File | Combine .LIC Files
Message 3 of 3

Hi,

My Softimage license is a network license. I think the home license is considered standalone - the support team issued a separate serial number and sent it to me through email when I requested one for 2010. It could be that the home license works in 2011 but 2011 will not accept the old product number, so maybe it is a matter of not entering the correct numbers during installation.

The support team basically said I already had a home license in use. Which I do.... but what happens when there is a product upgrade?

Thanks for the help.

-Scott

Can't find what you're looking for? Ask the community or share your knowledge.

Post to forums  

Administrator Productivity


Autodesk Design & Make Report