Hi
"Just making sure I understand the situation: you have a product installed,
the license has expired, you have requested and received a new serial number
and now you would like to "convert" the installed expired license into the
new license. Is that correct?"
This is correct, what you describe is my problem, however your solution does
not work.
I do not have access to the Autocad UI, as I can't get past the Activation
window that pops up, and the only options available to me are the following:
1. Connect and activate (I have tried this but it keeps failing saying
that the subscription has expired).
2. I have an activation code from Autodesk (I don't have an activation
for the installed serial number)
Failing these two options the software just cancels and does not proceed
further.
Kind Regards
Luis Prazeres
PPS Architects (Pty) Ltd
Architecture + Interiors + Planning
267 Kent Avenue
Ferndale
Randburg, 2194
tel: +27 (0) 11 369 0646
cell: +27 (0) 83 326 8889
fax: +27 (0) 86 630 1210
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Hello luis,
You have 1 update for your Autodesk Discussion Groups Subscriptions.
_____
Subscription to Topic: Home licence installation
ion/td-p/4341490> (1 Update)
There was a new Reply.
Subject:
Re: Home licence installation
ion/m-p/4341556#M65903>
Author:
camilo.lemos (Community Manager)
Date:
07-24-2013 07:05 AM
Hi luis,
Just making sure I understand the situation: you have a product installed,
the license has expired, you have requested and received a new serial number
and now you would like to "convert" the installed expired license into the
new license. Is that correct?
If so, you can simply open the program, go to Help (Arrow close to the "?"
icon) -> About [Product Name] -> Product Information. Then click on "Update"
close to the current serial number and enter the new serial number.
If this answers your question, please click on Accept As Solution to help
other users find this answer faster.
Reply
lithium.com?subject=Re:%20Home%20licence%20installation>
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Autodesk Discussion Groups sent this message to luis@ppsarchitects.com.
