Help me with Maya 2015 please (problem with download) - Autodesk Community

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Message 1 of 6

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I can't install Maya 2015 and i don't know why, when i'm installing the software a screen will appear who says "source not found: C:\Autodesk\WI\Autodesk Maya 2015\x64\Maya\Autodesk\ecc...... Verify that the file exist and that you can access it"How can i solve this problem?

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Message 2 of 6

PS: It's a student version

Message 3 of 6

I would recommend that you try downloading your product using the virtual assistant by following the directions here:

http://knowledge.autodesk.com/support/autocad/troubleshooting/caas/sfdcarticles/sfdcarticles/How-to-...

Travis Nave

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Message 4 of 6

thanks, this worked for me!

Message 5 of 6

actually it did not, the same error occurred 😕

Message 6 of 6

Hi @tyylr Welcome to Autodesk Community!

Please disable your firewall and anti-virus programs, and download the software from our Virtual Agent again. Let us know if it works!

Lynn Zhang
Community Manager

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