Installation & Licensing

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Member
UltraDimas
Posts: 3
Registered: ‎07-17-2013
Message 1 of 4 (165 Views)

Help me, please

165 Views, 3 Replies
07-17-2013 02:28 PM

Hello, guys.
Can you help me, please?
It is problem with my activation.

When I want to activate 3D MAX, i Press "Activate" , than "Continue" and...... 3D Max is shutdown! I can't fixed it by myself. Please, help me.

Community Manager
philip.s
Posts: 2,373
Registered: ‎09-27-2011
Message 2 of 4 (134 Views)

Re: Help me, please

07-17-2013 04:39 PM in reply to: UltraDimas

Welcome to the forums!

 

Are you able to translate the error message in that last image? What happens if you try activating while disconnected from the internet? Are you able to generate a request code?



Philip Schmelzer
Member
UltraDimas
Posts: 3
Registered: ‎07-17-2013
Message 3 of 4 (120 Views)

Re: Help me, please

07-18-2013 01:05 AM in reply to: philip.s

Yes, of course I can.
When i try to activate it without internet, the same thing is repeated.
The translation of the image is : " Program "Autodesk component" has stoped working. Windows try to find the way to correct the error."
Yes, I can able the reguested code, but... When I get it, 3D MAX freezes.

Member
UltraDimas
Posts: 3
Registered: ‎07-17-2013
Message 4 of 4 (65 Views)

Re: Help me, please

07-21-2013 01:06 AM in reply to: philip.s

So... Are you able to help me?

 

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