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Message 1 of 4
UltraDimas
375 Views, 3 Replies

Help me, please

Hello, guys.
Can you help me, please?
It is problem with my activation.

When I want to activate 3D MAX, i Press "Activate" , than "Continue" and...... 3D Max is shutdown! I can't fixed it by myself. Please, help me.

3 REPLIES 3
Message 2 of 4
philip.s
in reply to: UltraDimas

Welcome to the forums!

 

Are you able to translate the error message in that last image? What happens if you try activating while disconnected from the internet? Are you able to generate a request code?

Message 3 of 4
UltraDimas
in reply to: philip.s

Yes, of course I can.
When i try to activate it without internet, the same thing is repeated.
The translation of the image is : " Program "Autodesk component" has stoped working. Windows try to find the way to correct the error."
Yes, I can able the reguested code, but... When I get it, 3D MAX freezes.

Message 4 of 4
UltraDimas
in reply to: philip.s

So... Are you able to help me?

 

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