Installation & Licensing

Reply
Member
barryclark75
Posts: 3
Registered: ‎10-19-2012
Message 1 of 4 (269 Views)
Accepted Solution

Help! The computer with Revit installed crashed. How do I activate new machine?

269 Views, 3 Replies
10-19-2012 05:55 AM

I had Revit installed on a computer and it crashed and I am not able to bring it back up to export the license.

 

I have Revit now installed on another computer. It keeps saying it is in viewer mode. How do I activate this install? The other computer will have the harddrive wiped and therefore Revit will not be usable on it. I need to get working on a project today. How do I resolve this issue?

 

...also, I uninstalled what was a demo version on the second machine (the one that works) and installed from the same disk that I installed from on the first machine (the one that doesnt).

Community Manager
camilo.lemos
Posts: 926
Registered: ‎09-28-2011
Message 2 of 4 (258 Views)

Hi barryclark75, Can you please send me your serial num...

10-19-2012 06:21 AM in reply to: barryclark75

Hi barryclark75,

 

Can you please send me your serial number and request code via private message (click on my screenname camilo.lemos and then on Send Private Message) and I'll activate it for you:smileyhappy:

 

Thanks!



Camilo Lemos
Member
barryclark75
Posts: 3
Registered: ‎10-19-2012
Message 3 of 4 (251 Views)

Re: Hi barryclark75, Can you please send me your serial num...

10-19-2012 06:29 AM in reply to: camilo.lemos

PM sent!

Community Manager
camilo.lemos
Posts: 926
Registered: ‎09-28-2011
Message 4 of 4 (238 Views)

Re: Hi barryclark75, Can you please send me your serial num...

10-19-2012 07:08 AM in reply to: barryclark75

Hi barryclark75, 

 

I have replied to your PM, can you please let me know if you are now all set?

Thanks!



Camilo Lemos

You are not logged in.

Log into access your profile, ask and answer questions, share ideas and more. Haven't signed up yet? Register

Announcements
Are you familiar with the Autodesk Expert Elites? The Expert Elite program is made up of customers that help other customers by sharing knowledge and exemplifying an engaging style of collaboration. To learn more, please visit our Expert Elite website.

Need installation help?

Start with some of our most frequented solutions to get help installing your software.

Ask the Community


Up & Ready Blog

Boldly Install, Configure and Deploy Autodesk Software.

AutodeskHelp Blog

Your one-stop shop for the latest solutions, breaking news, and behind the scenes access to the world of Autodesk support.

Connect with Us

Twitter

Pinterest

Blog

Youtube