Installation & Licensing

[#1]

It appears that I successfully downloaded the 2012 version for 64 bit.

However, the previous version of the application (2011) is the only version that will installs.

Why?

[#2]

Assistance is needed in installing NavisWorks Freedom 2012 on a Win 7 64-bit system.

I deleted all support folders for NavisWorks Freedom 2011 but the attached message shows up while attempting to uninstall the Language Pack saying I must first uninstall 2011 N.V. Freedom.

Must I resort to modifying the REGISTRY?

[#3]

Chill, Can you provide more information about the issue you're having? Are you sure you have a 64bit machine? What happens when you start running the installation? Do you have any error messages? Do you have the log file that you can upload?

[#4]

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chillme1 wrote:

Assistance is needed in installing NavisWorks Freedom 2012 on a Win 7 64-bit system.

I deleted all support folders for NavisWorks Freedom 2011 but the attached message shows up while attempting to uninstall the Language Pack saying I must first uninstall 2011 N.V. Freedom.

Must I resort to modifying the REGISTRY?

---

Install the Windows CleanUp utility to remove NWF 2011 and the language pack.

http://www.softpedia.com/dyn-postdownload.php?p=18442&t=4&i=1

[#5]

This is the new tool from Microsoft to clean the corrupted installations (replacing the earlier tool)

http://support.microsoft.com/mats/Program_Install_and_Uninstall

Once the old version is cleaned up you can use the same utility to troubleshoot the 2012 installation error.

[#6]

I am currently attempting a reinstallation per your suggestion.

[#7]

hi Clint,

Just wondering if the issue with Navisworks Freedom 2012 install still persits.

Regards,

Avto

[#8]

Thanks for your concern. It appears that the computer policies have changed and it appears that the installation issue was due to this policy change; not allowing non-administrators to install software.

[#9]

Thank you for the update.
I'm glad to hear that the issue is resolved.