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Hello guys..Help me.. :))

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Message 1 of 2
afif90
130 Views, 1 Reply

Hello guys..Help me.. :))

my customer got problem with ACAD 2012..

 

CPU: Intel Core i5 M560 2.67GHz, 4 Gb RAM.

OS: Windows XP SP3.

The problem that I am having is that the Autocad Software is causing my computer to give an error message(blue screen) and immediately it will restart.

 

 

" the problem is after running ACAD 2012,pc auto restart and got some error message..kindly can give me some advice,step and solution to fix my customer prob?? he already try repair the Window OS and Re-install back ACAD 2012..then..the problem still same again."

 

 

Thank You&Best Regards,
Autodesk Reseller Malaysia
Mohd Afif
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Message 2 of 2
david.lau
in reply to: afif90

I would check if your video card and driver.

 

http://usa.autodesk.com/adsk/servlet/cert?siteID=123112&id=16391880

 

Also, because you are XP 32 bit, I would upgrade your operating system to x64.

 

http://upandready.typepad.com/up_and_ready/2011/09/general-systems-what-is-the-difference-between-32...



David Lau

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