Installation & Licensing

[#1]

Hi

I've downloaded (or at least it appears I have!) Inventor (Student Version) but it won't install.  It look like it's installing then I get "Install Error - Network Failure" - this is an AutoDesk pop-up box not a windows error, my network is fine.

Could it be my spec - 1.6ghz, 4gb ram...I'm not sure if my graphics card is 3d either, I've try to find out!

[#2]

Hi Jim,

Are you logged on as the user admin? What download method did you select from the Education Community? If you haven't already, can you try again with the browser download option and let us know if it resolves the issue?

[#3]

Hi Philip

I've tried to install it via browser download but no joy.  I'll try again once I've got a better pc.

Also, who do I contact about my eligibility, I'm doing a City & Guilds Level 1 Autodesk Inventor Course (3 Hours per week)?  On my profile it says 'Thames Gateway College' I've never even heard of the college!

Can you point me in the right direction?

Regards

Jim Doe

[#4]

Jim.doe,

Hello. When you install, do not install via browser, download the whole installation package and install from that. It may be worth checking your computer sleep settings. If you hibernate during a large download you will likely affect the integrity of the package. Don't use a wireless connection and switch networks if possible.

Thank you for taking part in our community!

David Dembkoski

 

Product Support Specialist

Autodesk Product Support