Haven't received an email activation

[wesleyzimmerer]

I filled out all of the information to register for the student version of AutoCAD Civil 3D, however I haven't received a confirmation email to activate my account. I am confused. Can anybody help me?

[jeffrey.sin]

Hi Wesley,

Welcome to the community.

I've already checked and activated your user account, could you try to log-in to the Autodesk Education Community using the user ID and password you assigned and see if you can now download your desired software?

Thanks,

[92weronika]

I have the same situation. How long I have to wait to the confirmation in mail?

[camilo.lemos]

Hi @92weronika and welcome to the Autodesk Community!

I have made some changes to your account and you should now be able to access the Education Community.

[92weronika]

great ! It works. What mistake I did ?

[camilo.lemos]

Glad to hear it worked!

No mistake on your side. This was an issue caused by our system.

[Anonymous]

I have the same situation. I'm waiting for the confirmations few hours and nothing. I have checked my spam folder also delete the catch files in browser and it doesn't work

[camilo.lemos]

Hi @Anonymous and welcome to the Autodesk Community!

I've activated your account too. Please go ahead and enjoy the Education Community 🙂