Installation & Licensing

Reply
New Member
qjy5567
Posts: 2
Registered: ‎09-11-2012
Message 1 of 7 (1,109 Views)
Accepted Solution

HELP!!! Installation failed!!!

1109 Views, 6 Replies
09-11-2012 10:58 PM

Hi,

I downloaded Autodesk Revit Architecture 2012 and tried to install 6 times using the product key and serial number i was given through student download centre and it failed to install.

 

Then i tried to intall a trial version and thinking of putting the product key later on, its says installation complete and some products failed to install which are the autodesk design review 2012 and autodesk material library 2012.  There is a installation log file which says:

 

2012/9/12:15:33:00    hp    HP-2A4B00F95341    === Setup started on HP-2A4B00F95341 by hp ===
2012/9/12:15:33:00    hp    HP-2A4B00F95341    Launch
2012/9/12:15:33:19    hp    HP-2A4B00F95341    PageOpen    LaunchDialog        
2012/9/12:15:36:18    hp    HP-2A4B00F95341    PageOpen    LicenseDialog        
2012/9/12:15:36:31    hp    HP-2A4B00F95341    PageOpen    ProductInfoDialog        
2012/9/12:15:36:37    hp    HP-2A4B00F95341    PageOpen    ProductSelectionDialog2        
2012/9/12:15:37:02    hp    HP-2A4B00F95341    PageOpen    FullProgressDialog        
2012/9/12:15:37:02    hp    HP-2A4B00F95341    Installing Microsoft Visual C++ 2010 Redistributable (x86): D:\Autodesk_Revit_Architecture_2012_English_Win_32-64bit\3rdParty\x86\VCRedist\2010\vcredist_x86.exe /q /l C:\DOCUME~1\hp\LOCALS~1\Temp\vcredist_x86_2010.log
2012/9/12:15:37:06    hp    HP-2A4B00F95341    Install    Microsoft Visual C++ 2010 Redistributable (x86)    Failed    Installation aborted, Result=1603

 

I went to the disk where it was installed and couldn't find the icon to do my first run. what should i do now?!!!

 

Please help. Thanks a lot in advance.

Judy

Community Manager
philip.s
Posts: 2,401
Registered: ‎09-27-2011
Message 2 of 7 (1,084 Views)

Re: HELP!!! Installation failed!!!

09-12-2012 08:34 AM in reply to: qjy5567

Hi qjy5567 -  There may be a newer version of the Microsoft Visual C++ 2010 Redistributable Package installed on your computer which is causing the install failure.

 

A typical workaround is to uinstall Microsoft Visual C++ 2010 Redistributable (x86) via the Control Panel (add / remove programs), reinstall the software, and then install the latest version of Microsoft Visual C++ 2010 Redistributable (x86) from Microsoft (linked here).

 

Please accept as a solution if this fully resolves the issue, or reply with specifics if the problem still persists.



Philip Schmelzer
New Member
qjy5567
Posts: 2
Registered: ‎09-11-2012
Message 3 of 7 (1,060 Views)

Re: HELP!!! Installation failed!!!

09-13-2012 12:03 AM in reply to: philip.s

Thank you very much Phillip!!

 

That worked!

Judy

New Member
rosettamills
Posts: 1
Registered: ‎09-15-2012
Message 4 of 7 (1,013 Views)

Re: HELP!!! Installation failed!!!

09-15-2012 03:13 PM in reply to: qjy5567

i'm having a similar issue except its not installing at all i can find the programs in my  c drive but when i click on the setup is says it cant find the program to install.i dont know if its because of the browser download but its the only option it gives me.

Community Manager
philip.s
Posts: 2,401
Registered: ‎09-27-2011
Message 5 of 7 (954 Views)

Re: HELP!!! Installation failed!!!

09-17-2012 01:05 PM in reply to: rosettamills

Hi rosettamills,

 

There might be a possibility that your download file was corrupted / incomplete. Can you please delete the previous and try again via the following 48hr timed direct download links (I looked up your most recent download / let me know if you need a different product).

 

Click here for Revit Architecture 2011 32/64BIT 

 

Click here for Revit Architecture 2012 32/64BIT 



Philip Schmelzer
New Member
strujillo08
Posts: 1
Registered: ‎11-05-2012
Message 6 of 7 (827 Views)

Re: HELP!!! Installation failed!!!

11-05-2012 06:43 AM in reply to: qjy5567

I also had this failed installation issue.  I followed the suggested steps and it worked. I am up and running now.  Thank you for posting..

New Member
patee8
Posts: 1
Registered: ‎02-13-2013
Message 7 of 7 (622 Views)

Fail installation of auto-cad 2013 student version dispite turning off firewall

02-13-2013 08:33 PM in reply to: qjy5567

I turned of the microsoft firewall but still the system ask me for permission for installation. This might have interupted the installation process and thus the failure notice was posted.

AutodeskDownloadManagerSetup was terminated.

Help needed. In reply please cc to patee8@yahoo.com

 

 

Thank you.

You are not logged in.

Log into access your profile, ask and answer questions, share ideas and more. Haven't signed up yet? Register

Announcements
Are you familiar with the Autodesk Expert Elites? The Expert Elite program is made up of customers that help other customers by sharing knowledge and exemplifying an engaging style of collaboration. To learn more, please visit our Expert Elite website.

Need installation help?

Start with some of our most frequented solutions to get help installing your software.

Ask the Community


Up & Ready Blog

Boldly Install, Configure and Deploy Autodesk Software.

AutodeskHelp Blog

Your one-stop shop for the latest solutions, breaking news, and behind the scenes access to the world of Autodesk support.

Connect with Us

Twitter

Pinterest

Blog

Youtube