Installation & Licensing

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*milana, jerry
Message 11 of 12 (55 Views)

Re:

05-19-2000 03:51 PM in reply to: *Weldy, Dean
Dean,

Have you tried swapping one of the video cards from your old systems into
the new on? This would either eliminate it as a variable or identify it as
the cause. The fact that one of your engineers have been able to reproduce
the behavior on a local disk make me begin to suspect that something is
going on in those machines at a system level. MHZ alone does not cause the
problem, I have a 733MHZ P3 at home and never have read only errors, saving
on my net or local drives. I know of one other site that reported local
read only errors that occurred only on a single, unique system on their
network. I am going to give you the same advice I gave them, check with the
system board manufacturer/vendor regarding any known problems. You may also
want to check out http://support.intel.com/support/mth/, I do not know if
the issue described on this page could impact you in this way or not.

Jerry

"Dean Weldy" wrote in message
news:3925ACA0.709C3BD9@supremeind.com...
> Well the news is when we built these New computers we went directly to the
NIC
> card web sites & downloaded the New update drivers. SO i Guarntee the
drivers
> are NEW I helped personally.
>
> Now the BIOS we didn't do anything with that we could check that one out.
>
> BUT, to throw a new twist on this subject. I just recieved a call from
another
> of my engineers. He works on His computer directly. Doesn't access his
> drawings over the Network @ all. ONly thing the network is for for him is
> Email. His hard drive isn't shared so NO ONE but him has access. All of
his
> drawings opened in his AUTOCAD session have just turned to RO. Now there
is no
> one w/ access to open his drawings.
>
> Now the Nic drivers should affect that machine since everything is local.
So
> what feed back should we proceed w/ on that machine. The problem is the
same.
> Have you heard anything about the new motherboards w/ Intel 820
chipsets??? Is
> this a possiblity??? The only thing different between these comps & last
ones is
> a
> 600mhz Chip new chip set
> 256meg Ram
> & VX1 Oxygen graphics card.
>
> Nics are same but w/ updated drivers from web sites.
> Monitors same
>
> But what i've seen on these discussion groups is ALOT are having the same
> problem & it is very frustrating dealing w/ it.
>
> jerry milana wrote:
>
> > Dean,
> >
> > I wish I had a dollar for every time I have heard "My cards are BRAND
New"
> > and found that in fact the drivers shipped on the media supplied with
the
> > card was out of date. I have also seen defective OS loads and service
packs
> > applied improperly on "BRAND New" computers.
> > Now, if the problem only began with the new workstations, isn't it worth
> > making sure that all of your drivers are the latest available? I would
also
> > check to see if a BIOS update is available for your systems.
> >
> > Jerry
> >
> > "Dean Weldy" wrote in message
> > news:39259CC8.AFE60EB9@supremeind.com...
> > > My cards are BRAND New & the server hasn't changed from my previouse
> > machine.
> > > We didn't have this problem on our machines that were 6months old now
> > these 8
> > > new computers (supposedly faster) have the problem. We use 10/100mip
> > cards the
> > > servers have (2) 10/100mip cards which are combined to make 200mip
cards.
> > There
> > > is now speed degregation there w/ the nik cards. This seems to be a
> > problem
> > > everyone is having from NT---netware. I don't like the Idea of saving
the
> > files
> > > to hard drive that isn't acceptable.
> > >
> > > There should be no reason why we would loose our Full access to our
> > drawings. I
> > > guess I need to sacrifice our new computer speeds & go back to the
older
> > > machines.
> > >
> > > jerry milana wrote:
> > >
> > > > Dean,
> > > >
> > > > When you do a SAVE in AutoCAD, AutoCAD sends the server a request to
> > release
> > > > the lock it had placed on the dwg file, then deletes is and renames
the
> > > > working copy of the file to a dwg file of the original name. False
read
> > > > only errors occur when AutoCAD's request to release the lock gets
> > dropped or
> > > > lost. They will also happen if the server takes too long to process
the
> > > > drop lock request. In any of these cases, AutoCAD's request to
delete
> > the
> > > > file arrives at the server with the lock still in place on the dwg
file.
> > > > Usually when this happens between windows workstations and a windows
> > server
> > > > the problem is server performance related. I would also make sure
that
> > the
> > > > Network Card Drivers on your Win 98 systems are the most current
> > available.
> > > >
> > > > Jerry Milana,
> > > > Autodesk Product Support
> > > > "Dean Weldy" wrote in message
> > > > news:39243F1D.6D1656EF@supremeind.com...
> > > > > I hope someone knows or might have had this happen to them. If
anyone
> > > > > has any information it would be GREATLY appreciated.
> > > > >
> > > > > We have just updated 8 of your engineering computers from 350 PIII
to
> > > > > 600 PIII and installed Autocad 2000 onto them once again.
Currently
> > we
> > > > > work on a network but do not use a network Version of AutoCAD.
> > AutoCAD
> > > > > resides on our local computers. Our drawings lie on a File server
and
> > > > > the Engineers have Full access to the drawing on the Server.
> > > > >
> > > > > Our problem is very sporatic. It currently happens to 3 out of
the 8
> > > > > people. While in a drawing (which is opened w/ full control),
when
> > the
> > > > > drawing is ready to be saved, a message pops up in the Autocad
drawing
> > &
> > > > >
> > > > > states that the drawing was opened prior to this save by another
> > session
> > > > >
> > > > > of autocad. & now the drawing Becomes Read ONLY for no reason.
> > > > >
> > > > > We have checked everyone on the NET & they are not in the drawing
Only
> > > > > the one person.
> > > > >
> > > > > We have Windows NT installed on the File Server & Windows 98
installed
> > > > > on all the Engineers computers.
> > > > >
> > > > > Does anyone have any IDeas what could be changing the User's
drawings
> > to
> > > > >
> > > > > RO.
> > > > >
> > > > > Shaan Hurley from the AutoCAD 2000 General help told me to Make
sure
> > > > > service Pack was installed (Already did that 1 month ago), make
sure
> > > > > that the Graphics acceleration was not set to FULL. Is there any
> > other
> > > > > light you can shed on this Matter???????
> > > > >
> > > > > Please HELP!!!!
> > > > >
> > > > > --
> > > > > Thank you for your time & have a great day.
> > > > >
> > > > > Dean A. Weldy
> > > > > CAD Manager / Designer
> > > > > Supreme Corp
> > > > > 16441 CR 38
> > > > > Goshen, IN
> > > > > 46526
> > > > > Fax: (501) 423-3552
> > > > > Work: (219) 642-4888
> > > > >
> > >
> > > --
> > > Thank you for your time & have a great day.
> > >
> > > Dean A. Weldy
> > > CAD Manager / Designer
> > > Supreme Corp
> > > 16441 CR 38
> > > Goshen, IN
> > > 46526
> > > Fax: (501) 423-3552
> > > Work: (219) 642-4888
> > >
>
> --
> Thank you for your time & have a great day.
>
> Dean A. Weldy
> CAD Manager / Designer
> Supreme Corp
> 16441 CR 38
> Goshen, IN
> 46526
> Fax: (501) 423-3552
> Work: (219) 642-4888
>
*Weldy, Dean
Message 12 of 12 (55 Views)

Re:

05-23-2000 09:01 AM in reply to: *Weldy, Dean
Jerry,

I'll tell you what we stumbled upon w/ the help of Drew in this HELP area is
that our current mother boards are the new Intel 820 chipset but the boards are
produced by Asus. The 820 has a MTH-Memory translator Hub Problem. This causes
the computers to reboot or become RO w/o any reason.

Intel knows there is a problem & bad thing is we have 17 computers w/ this
problem on the mother boards. There is a downloadable program on their web site
that can be accessed to determine if the computers have a problem.

I'm relaying this information to you incase others have the same problem & to
aid in your helping them.

Here is the web site.
http://www.intel.com/support/mth/

jerry milana wrote:

> Dean,
>
> Have you tried swapping one of the video cards from your old systems into
> the new on? This would either eliminate it as a variable or identify it as
> the cause. The fact that one of your engineers have been able to reproduce
> the behavior on a local disk make me begin to suspect that something is
> going on in those machines at a system level. MHZ alone does not cause the
> problem, I have a 733MHZ P3 at home and never have read only errors, saving
> on my net or local drives. I know of one other site that reported local
> read only errors that occurred only on a single, unique system on their
> network. I am going to give you the same advice I gave them, check with the
> system board manufacturer/vendor regarding any known problems. You may also
> want to check out http://support.intel.com/support/mth/, I do not know if
> the issue described on this page could impact you in this way or not.
>
> Jerry
>
> "Dean Weldy" wrote in message
> news:3925ACA0.709C3BD9@supremeind.com...
> > Well the news is when we built these New computers we went directly to the
> NIC
> > card web sites & downloaded the New update drivers. SO i Guarntee the
> drivers
> > are NEW I helped personally.
> >
> > Now the BIOS we didn't do anything with that we could check that one out.
> >
> > BUT, to throw a new twist on this subject. I just recieved a call from
> another
> > of my engineers. He works on His computer directly. Doesn't access his
> > drawings over the Network @ all. ONly thing the network is for for him is
> > Email. His hard drive isn't shared so NO ONE but him has access. All of
> his
> > drawings opened in his AUTOCAD session have just turned to RO. Now there
> is no
> > one w/ access to open his drawings.
> >
> > Now the Nic drivers should affect that machine since everything is local.
> So
> > what feed back should we proceed w/ on that machine. The problem is the
> same.
> > Have you heard anything about the new motherboards w/ Intel 820
> chipsets??? Is
> > this a possiblity??? The only thing different between these comps & last
> ones is
> > a
> > 600mhz Chip new chip set
> > 256meg Ram
> > & VX1 Oxygen graphics card.
> >
> > Nics are same but w/ updated drivers from web sites.
> > Monitors same
> >
> > But what i've seen on these discussion groups is ALOT are having the same
> > problem & it is very frustrating dealing w/ it.
> >
> > jerry milana wrote:
> >
> > > Dean,
> > >
> > > I wish I had a dollar for every time I have heard "My cards are BRAND
> New"
> > > and found that in fact the drivers shipped on the media supplied with
> the
> > > card was out of date. I have also seen defective OS loads and service
> packs
> > > applied improperly on "BRAND New" computers.
> > > Now, if the problem only began with the new workstations, isn't it worth
> > > making sure that all of your drivers are the latest available? I would
> also
> > > check to see if a BIOS update is available for your systems.
> > >
> > > Jerry
> > >
> > > "Dean Weldy" wrote in message
> > > news:39259CC8.AFE60EB9@supremeind.com...
> > > > My cards are BRAND New & the server hasn't changed from my previouse
> > > machine.
> > > > We didn't have this problem on our machines that were 6months old now
> > > these 8
> > > > new computers (supposedly faster) have the problem. We use 10/100mip
> > > cards the
> > > > servers have (2) 10/100mip cards which are combined to make 200mip
> cards.
> > > There
> > > > is now speed degregation there w/ the nik cards. This seems to be a
> > > problem
> > > > everyone is having from NT---netware. I don't like the Idea of saving
> the
> > > files
> > > > to hard drive that isn't acceptable.
> > > >
> > > > There should be no reason why we would loose our Full access to our
> > > drawings. I
> > > > guess I need to sacrifice our new computer speeds & go back to the
> older
> > > > machines.
> > > >
> > > > jerry milana wrote:
> > > >
> > > > > Dean,
> > > > >
> > > > > When you do a SAVE in AutoCAD, AutoCAD sends the server a request to
> > > release
> > > > > the lock it had placed on the dwg file, then deletes is and renames
> the
> > > > > working copy of the file to a dwg file of the original name. False
> read
> > > > > only errors occur when AutoCAD's request to release the lock gets
> > > dropped or
> > > > > lost. They will also happen if the server takes too long to process
> the
> > > > > drop lock request. In any of these cases, AutoCAD's request to
> delete
> > > the
> > > > > file arrives at the server with the lock still in place on the dwg
> file.
> > > > > Usually when this happens between windows workstations and a windows
> > > server
> > > > > the problem is server performance related. I would also make sure
> that
> > > the
> > > > > Network Card Drivers on your Win 98 systems are the most current
> > > available.
> > > > >
> > > > > Jerry Milana,
> > > > > Autodesk Product Support
> > > > > "Dean Weldy" wrote in message
> > > > > news:39243F1D.6D1656EF@supremeind.com...
> > > > > > I hope someone knows or might have had this happen to them. If
> anyone
> > > > > > has any information it would be GREATLY appreciated.
> > > > > >
> > > > > > We have just updated 8 of your engineering computers from 350 PIII
> to
> > > > > > 600 PIII and installed Autocad 2000 onto them once again.
> Currently
> > > we
> > > > > > work on a network but do not use a network Version of AutoCAD.
> > > AutoCAD
> > > > > > resides on our local computers. Our drawings lie on a File server
> and
> > > > > > the Engineers have Full access to the drawing on the Server.
> > > > > >
> > > > > > Our problem is very sporatic. It currently happens to 3 out of
> the 8
> > > > > > people. While in a drawing (which is opened w/ full control),
> when
> > > the
> > > > > > drawing is ready to be saved, a message pops up in the Autocad
> drawing
> > > &
> > > > > >
> > > > > > states that the drawing was opened prior to this save by another
> > > session
> > > > > >
> > > > > > of autocad. & now the drawing Becomes Read ONLY for no reason.
> > > > > >
> > > > > > We have checked everyone on the NET & they are not in the drawing
> Only
> > > > > > the one person.
> > > > > >
> > > > > > We have Windows NT installed on the File Server & Windows 98
> installed
> > > > > > on all the Engineers computers.
> > > > > >
> > > > > > Does anyone have any IDeas what could be changing the User's
> drawings
> > > to
> > > > > >
> > > > > > RO.
> > > > > >
> > > > > > Shaan Hurley from the AutoCAD 2000 General help told me to Make
> sure
> > > > > > service Pack was installed (Already did that 1 month ago), make
> sure
> > > > > > that the Graphics acceleration was not set to FULL. Is there any
> > > other
> > > > > > light you can shed on this Matter???????
> > > > > >
> > > > > > Please HELP!!!!
> > > > > >
> > > > > > --
> > > > > > Thank you for your time & have a great day.
> > > > > >
> > > > > > Dean A. Weldy
> > > > > > CAD Manager / Designer
> > > > > > Supreme Corp
> > > > > > 16441 CR 38
> > > > > > Goshen, IN
> > > > > > 46526
> > > > > > Fax: (501) 423-3552
> > > > > > Work: (219) 642-4888
> > > > > >
> > > >
> > > > --
> > > > Thank you for your time & have a great day.
> > > >
> > > > Dean A. Weldy
> > > > CAD Manager / Designer
> > > > Supreme Corp
> > > > 16441 CR 38
> > > > Goshen, IN
> > > > 46526
> > > > Fax: (501) 423-3552
> > > > Work: (219) 642-4888
> > > >
> >
> > --
> > Thank you for your time & have a great day.
> >
> > Dean A. Weldy
> > CAD Manager / Designer
> > Supreme Corp
> > 16441 CR 38
> > Goshen, IN
> > 46526
> > Fax: (501) 423-3552
> > Work: (219) 642-4888
> >

--
Thank you for your time & have a great day.

Dean A. Weldy
CAD Manager / Designer
Supreme Corp
16441 CR 38
Goshen, IN
46526
Fax: (501) 423-3552
Work: (219) 642-4888

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