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Get a little help? Building suite installation issues

5 REPLIES 5
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Message 1 of 6
jfpettit
308 Views, 5 Replies

Get a little help? Building suite installation issues

IMan Sadinstall fails- any ideas? see errors and install logs attached.

 

thanks!

5 REPLIES 5
Message 2 of 6
Dwayne.Poot
in reply to: jfpettit

Hi jfpettit;

 

   The errors are showing that Microsoft Visual C++ 2008 is failing. Have you tried to manually install the C++ via the Microsoft installer. 

http://www.microsoft.com/download/en/details.aspx?id=5582&WT.mc_id=MSCOM_EN_US_DLC_DETAILS_121LSUS00...

 

dwayne



Dwayne Poot
Support Specialist
Product Support
Autodesk, Inc.


Message 3 of 6
jfpettit
in reply to: Dwayne.Poot

Worked like a champ. Thanks!

Message 4 of 6
billp
in reply to: jfpettit

I'm sure this is a really simple problem, but it's a problem for me none-the-less. When I download Building design systems 2013 premium, I get one 3.9 Gb file. When I run the install, It errors out looking for PART 2.rar ? Where do I find the second file?

Message 5 of 6
Dwayne.Poot
in reply to: billp

Hi billp;

 

   Sorry for the delay, I'm assuming you were have been able to install this by now but if not I would use the download manager to make sure that all the parts were downloaded properly.

 

dwayne

 



Dwayne Poot
Support Specialist
Product Support
Autodesk, Inc.


Message 6 of 6
billp
in reply to: Dwayne.Poot

The subscription contract manager, Ben Hampson was able to get the whole file downloaded, and I'm making the first deployment now. I suspect I don't have rights to download BDS? Bill Patten | McKinstry 206.832.8418 FOR THE LIFE OF YOUR BUILDING This email is the property of McKinstry or one of its affiliates and may contain confidential and/or privileged information. If you are not the intended recipient or have received this e-mail in error please notify the sender immediately and delete this e-mail. Any unauthorized copying, disclosure or distribution of the material in this e-mail is strictly forbidden.

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