Installation & Licensing

New Member
Posts: 1
Registered: ‎06-17-2011
Message 1 of 2 (100 Views)

General help

100 Views, 1 Replies
06-17-2011 04:22 PM

I tried posting this in the FAQ section but couldn't, so i will try here instead.

I signed up and downloaded 3D Studio Max 2010 a year ago when i was enrolled in a different college but have since restarted my computer and lost the software. I am now enrolled in a new college, can i still use my account tied to the last college since it still has a year left and re-download the product or will i have to create a new account with my new college? if so how do i delete my old one?

Posts: 82
Registered: ‎05-14-2010
Message 2 of 2 (87 Views)

Re: General help

06-20-2011 09:03 AM in reply to: lemming91



You can use your old account to download the software.


Post your new school information in the Download forum of the student community (here's a link to the Post a Question section: and be sure to include your new school information.


Please do not post your email address or your serial number.


If the program is still installed, please see the FAQ below on how to get a new, 3 year serial number:


Michael Bloss
Technical Support
Autodesk, Inc.

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