Installation & Licensing

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Contributor
peterchristie1938
Posts: 16
Registered: ‎10-21-2011
Message 1 of 8 (226 Views)

First Run Initializa​tion

226 Views, 7 Replies
04-10-2013 09:53 AM

giving a bump to an old thread..http://forums.autodesk.com/t5/Installation-Licensing/First-Run-Initialization/td-p/3174228

 

I had this problem with ACAD MEP 2012 and it is happening with ACAD MEP 2013.

 

Why hasn't this been fixed?

 

Can someone at Autodesk spend the time to figure out a solution. This should have been addressed with 2013 !!!!

 

 

Product Support
david.lau
Posts: 1,349
Registered: ‎06-18-2008
Message 2 of 8 (202 Views)

Re: First Run Initializa​tion

04-11-2013 07:49 AM in reply to: peterchristie1938

This is going to happen when you first run the product.  We have been posting some info on resetting it to fix various Unhandled/Fatal error issues.

 

http://upandready.typepad.com/up_and_ready/2012/07/the-easiest-way-to-reset-autocad.html

 

The First Run happens to create some 'registry' keys etc on the computer.



David Lau
Contributor
peterchristie1938
Posts: 16
Registered: ‎10-21-2011
Message 3 of 8 (192 Views)

Re: First Run Initializa​tion

04-11-2013 08:39 AM in reply to: david.lau

"This is going to happen when you first run the product."

 

But it happens every time I run Acad after a reboot.

 

If I just close and then restart Acad (no reboot) it does not happen.

 

also, in the old thread on the last page someone tested and did not find any changes pre vs post the "first run initializing" (http://forums.autodesk.com/t5/Installation-Licensing/First-Run-Initialization/td-p/3174228/page/3)

 

 

Employee
DannyHubbard
Posts: 251
Registered: ‎05-17-2007
Message 4 of 8 (186 Views)

Re: First Run Initializa​tion

04-11-2013 09:03 AM in reply to: peterchristie1938

Check to see if you are using Roaming Profiles on your domain. Generally when using roaming profiles when logging off the profile on the local machine is deleted. So the next time you log in part of the user profile is copied back down from the server, however some folders AutoCAD is looking no longer exist. Thus the installer starts to recreate those missing files and folders.

 

Thanks,

Danny



Danny Hubbard
QA Analyst
Autodesk, Inc.
Contributor
peterchristie1938
Posts: 16
Registered: ‎10-21-2011
Message 5 of 8 (182 Views)

Re: First Run Initializa​tion

04-11-2013 09:43 AM in reply to: peterchristie1938

Yes, we do use roaming profiles, but we can't be the only ones ..

 

sooo, is there a workaround?

Employee
DannyHubbard
Posts: 251
Registered: ‎05-17-2007
Message 6 of 8 (177 Views)

Re: First Run Initializa​tion

04-11-2013 11:04 AM in reply to: peterchristie1938

The only workaround I would know of is not to delete the roaming profile when the user logs off the machine.

 

Thanks,

Danny



Danny Hubbard
QA Analyst
Autodesk, Inc.
Contributor
peterchristie1938
Posts: 16
Registered: ‎10-21-2011
Message 7 of 8 (172 Views)

Re: First Run Initializa​tion

04-11-2013 12:10 PM in reply to: DannyHubbard

I was wrong about the roaming profiles, just contacted IT and was told we don't use them.

 

any other ideas what could be causing this problem?

Employee
DannyHubbard
Posts: 251
Registered: ‎05-17-2007
Message 8 of 8 (168 Views)

Re: First Run Initializa​tion

04-11-2013 12:24 PM in reply to: peterchristie1938

The behavior is cause by something in your user profile or the registry changing at log off or during the reboot process.

Specificly I would look at the following folder:

C:\Users\<username>\AppData\Roaming\Autodesk

C:\Users\<username>\AppData\Local\Autodesk

 

In the Registry:

HKEY_CURRENT_USER\Software\Autodesk

 

I would compare these folder and all sub folders and files before and after reboot (before you run any Autodesk software). See what changed or is missing.

 

Thanks,

Danny



Danny Hubbard
QA Analyst
Autodesk, Inc.

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