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    Member
    Posts: 3
    Registered: ‎12-21-2007

    Fatal Error on new DELL

    62 Views, 0 Replies
    01-15-2013 03:06 PM

    We're loading Autocad Civil 3D 2013 (stand alone license) on a new computer.  It seems to install fine but on starting the program, we get a "FATAL ERROR;  unhandled 80000003h Exception at fdd83172h" message.

    We've done a clean uninstall / reinstall without success.

    The new computer is a DELL:

    Processors: 3rd Gen Intel® Core™ i5-3470 (Quad Core, 3.20GHz, 6MB w/HD2500 Graphics)
    Operating System: Windows 7 Professional, No Media, 64-bit, English
    OptiPlex 7010 SFF OptiPlex 7010 SFF w/ up to 90% Efficient Power Supply
    Memory: 8GB, NON-ECC, 1600MHZ DDR3,2DIMM
    Graphics Card: Intel Integrated Graphics,W/O
    Boot Hard Drives: 320GB 2.5 SATA 3.0Gb/s with 16MB DataBurst Cache™

     

    I'm wondering if the Integrated graphics card is the problem.  Has anyone run into this problem before?

    Thanks

     

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