Hello. You would not normally see a response for a CER report. This is an automated system that feeds into our development area. If there was a known issue with a fix, you may receive an automated email telling you to grab a particular fix, but this is not a way to submit a support request. Subscription users log in and create a case, or users come to the forums.
With that being said, I am glad we could get you rolling. If the /NOHARDWARE switch works for you, it is connected to your graphics. If you update your driver, you may be able to remove this switch and run normally. Some setups may require this, though. Generally, performance may be better without the switch included.