Installation & Licensing

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mattmlee
Posts: 2
Registered: ‎07-09-2012
Message 1 of 4 (2,273 Views)
Accepted Solution

Failure to install True View 2013

2273 Views, 3 Replies
07-13-2012 10:39 AM

Got through the accepting terms/condtions part, the final installation started and quickly stopped.

I got a "Failed" marker and it said: "Installation complete.  Some products failed to install." 

 

autodesk fail screen.2.PNG

 

the instillation log file is attached

 

any help appreciated 

 

 

*Expert Elite*
TravisNave
Posts: 10,062
Registered: ‎01-14-2005
Message 2 of 4 (2,234 Views)

Re: Failure to install True View 2013

07-16-2012 10:13 AM in reply to: mattmlee

Install Microsoft Visual C++ 2010 SP1 Redistributable (x86) Failed Installation aborted, Result=1603

 

Your product is failing to install because the prerequiste program required by the installer is newer than the version being installed. Please uninstall the prerequisite program causing the issue and run your installer again.

For more information about this process, please see my KB link here:

http://forums.autodesk.com/t5/Installation-Licensing/Some-Products-Fail-to-Install-Result-1603/td-p/...

Good Luck!

Travis Nave Send TravisNave a Private Message                       Need help in your post? Mention me with @TravisNave
New Member
mattmlee
Posts: 2
Registered: ‎07-09-2012
Message 3 of 4 (2,230 Views)

Re: Failure to install True View 2013

07-16-2012 11:19 AM in reply to: TravisNave

thanks a lot this appears to have worked

*Expert Elite*
TravisNave
Posts: 10,062
Registered: ‎01-14-2005
Message 4 of 4 (2,226 Views)

Re: Failure to install True View 2013

07-16-2012 11:24 AM in reply to: mattmlee

Excellent!  Thanks for the update.  :smileyhappy:

Travis Nave Send TravisNave a Private Message                       Need help in your post? Mention me with @TravisNave

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