Failure to install Building Design Suite 30 day trial

[jfpettit]

Any ideas? Enclosed is the error shown at installation, and 3 install log files after failure to install.

[david.lau]

Can you check out this post?

http://forums.autodesk.com/t5/Installation-Licensing/Installation-Error-1935/m-p/3075116/highlight/t...

[alison.gangler · Accepted solution]

Hi,

From the Setup log you provided, the error is occurring in the Visual C++ 2008 x86 package. Generally, a good practice to quickly get to the cause of the issue is to enable the verbose logging for Windows Installer,

http://support.microsoft.com/kb/223300

Then launch the Visual C++ 2008 x86 package manually from the 3rdParty\x86\VCREDIST folder. You can then gather the windows installer log that will be generated in the TEMP directory, accessed by typing '%temp%' in the START > RUN. Feel free to attach that log (zipped or compressed please) and I can help you find out what is triggering the 1603 error.

Thank you,

Alison