Installation & Licensing

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Active Member
JohnChristopherFlanagan
Posts: 6
Registered: ‎07-24-2012
Message 1 of 14 (737 Views)

FLEXnet License Transfer Utility Causes Crashes - Revit 2012

737 Views, 13 Replies
07-24-2012 01:04 PM

I can't access my licensed version of Revit 2012 because it crashes my computer when starting the utility. The adskflex_00691b00_event.log is listed below.  Can someone tell me, if there is a fix for this. I have determined that it is not a hardware problem.  I don't get a crash, if the FLEXnet utility is turned off, but then I can't use the software. Please I have a deadline to meet.

 

14:40:09 24-07-2012  [P:3796],[T:3356]     EventCode: 20000005, Message: Our service is disabled.
14:40:09 24-07-2012  [P:3796],[T:3356]     Exception: 59, Module: f0000, Location: 10

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TravisNave
Posts: 10,049
Registered: ‎01-14-2005
Message 2 of 14 (732 Views)

Re: FLEXnet License Transfer Utility Causes Crashes - Revit 2012

07-24-2012 02:48 PM in reply to: JohnChristopherFlanagan

Stop using the LTU, you probably don't need to use it if your usage falls within the bounds of the EULA.

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Active Member
JohnChristopherFlanagan
Posts: 6
Registered: ‎07-24-2012
Message 3 of 14 (725 Views)

Re: FLEXnet License Transfer Utility Causes Crashes - Revit 2012

07-24-2012 05:27 PM in reply to: JohnChristopherFlanagan

What the hell is LTU !  Don't assume we are all experts.

Active Member
JohnChristopherFlanagan
Posts: 6
Registered: ‎07-24-2012
Message 4 of 14 (719 Views)

Re: FLEXnet License Transfer Utility Causes Crashes - Revit 2012

07-25-2012 03:12 AM in reply to: JohnChristopherFlanagan

My apologies for being ignorant of the acronyms.  We are a small start-up firm and have one Stand Alone License which allows us to transfer the license between 2 computers. The License Transfer Utility is one reason we chose Revit.

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TravisNave
Posts: 10,049
Registered: ‎01-14-2005
Message 5 of 14 (716 Views)

Re: FLEXnet License Transfer Utility Causes Crashes - Revit 2012

07-25-2012 08:12 AM in reply to: JohnChristopherFlanagan

I assume this is because you have two users trying to share between one license.  The LTU (License Transfer Utility) is not a perfect program.  It's rather the opposite.  If and when it works, consider it equal to winning the lottery. 

 

If you want a solution to share a seat between multiple computers, the best course of action is to pay a one-time network license activation fee.  That will solve your problem forever. 

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Active Member
JohnChristopherFlanagan
Posts: 6
Registered: ‎07-24-2012
Message 6 of 14 (710 Views)

Re: FLEXnet License Transfer Utility Causes Crashes - Revit 2012

07-25-2012 02:48 PM in reply to: JohnChristopherFlanagan

PAY, PAY, PAY, that's always the solution.  A software of this type could not be that hard to get right.  Your answer is not a solution to my problem. I'm a newby to this forum, but doesn't Autodesk ever chime in for support?

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TravisNave
Posts: 10,049
Registered: ‎01-14-2005
Message 7 of 14 (708 Views)

Re: FLEXnet License Transfer Utility Causes Crashes - Revit 2012

07-25-2012 03:09 PM in reply to: JohnChristopherFlanagan

It's my professional advice.  A network activation is cheap and one-time and doesn't affect your upgrade or Subscription renewal.  The benefits greatly outweigh the cost.  You can install to infitinte machines and share the single license among them and even borrow it offsite.  It's something to seriously consider.  Why anybody even uses stand-alone licensing is beyond me these days. 

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Active Member
JohnChristopherFlanagan
Posts: 6
Registered: ‎07-24-2012
Message 8 of 14 (706 Views)

Re: FLEXnet License Transfer Utility Causes Crashes - Revit 2012

07-25-2012 03:37 PM in reply to: JohnChristopherFlanagan

Will you loan me the money? How much does it cost? I don't have anymore money. This is still not a solution. Do you work for Autodesk?

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TravisNave
Posts: 10,049
Registered: ‎01-14-2005
Message 9 of 14 (694 Views)

Re: FLEXnet License Transfer Utility Causes Crashes - Revit 2012

07-26-2012 07:45 AM in reply to: JohnChristopherFlanagan

Sorry, I am not a loan shark.  :smileyvery-happy: You'll have to contact your reseller for pricing.  It's not that much.  It'll get you fixed right up.  And no, I do not work for Autodesk. 

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Active Member
JohnChristopherFlanagan
Posts: 6
Registered: ‎07-24-2012
Message 10 of 14 (690 Views)

Re: FLEXnet License Transfer Utility Causes Crashes - Revit 2012

07-26-2012 08:02 AM in reply to: JohnChristopherFlanagan

Thanks for the help.  We are using the LTU to work remotely from home. I have now determined that this was a hardware problem.  The solid state hard drive is broken.  So much for solid state drives being more reliable.

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