Installation & Licensing

Active Contributor y-p
Active Contributor
Posts: 26
Registered: ‎03-03-2013
Message 1 of 4 (370 Views)
Accepted Solution

FDS NLM license error [-15.570]

370 Views, 3 Replies
04-07-2013 08:37 AM



i recently reinstalled FDS PRM eng as I did install it as single user before by mistake.

I only installed 3DS for now as this is my main application.
It is installed on Windows 8 Pro 64Bit.

All software is installed on the same machine- license manager and 3DS.


I'm owning a german NLM but was told that I could use it with the english version as well.


So far so good- I installed LMTools and followed an instruction to generate the LIC file.

When starting 3DS a window pops up asking for license server name / license file location.

Server name ist not found and after directing to the file's location I get the "cannot obtain license" error [-15.570.0] and "software license check out failed error 20".

I tried Travis' solution changing the hosts file and disabling IPV6- without success.


I tried shutting down the third-party firewall and adding a TCP port exception range 2000-27009 in windows firewall...

Pinging my PC's name works fine (no surprise :smileywink: but therefor the name in the lic file is correct)


So one reason could be it's just not accepting my license (but then the error would probably different)  or there's a connection error somehow somewhere..


So far I got nowhere yet- and any help is greatly appreciated.. :smileywink:

Active Contributor y-p
Active Contributor
Posts: 26
Registered: ‎03-03-2013
Message 2 of 4 (356 Views)

Re: FDS NLM license error [-15.570]

04-07-2013 09:28 AM in reply to: y-p

Maybe adding the log file may give additional information:


18:25:07 (lmgrd) -----------------------------------------------
18:25:07 (lmgrd)
18:25:07 (lmgrd)
18:25:07 (lmgrd) pid 3392
18:25:07 (lmgrd) Detecting other license server manager (lmgrd) processes...
18:25:07 (lmgrd) Done rereading
18:25:07 (lmgrd) FLEXnet Licensing (v11.10.0.3 build 96515 x64_n6) started on MAIN (IBM PC) (4/7/2013)
18:25:07 (lmgrd) Copyright (c) 1988-2011 Flexera Software, Inc. All Rights Reserved.
18:25:07 (lmgrd) US Patents 5,390,297 and 5,671,412.
18:25:07 (lmgrd) World Wide Web:
18:25:07 (lmgrd) License file(s): C:\Program Files\Autodesk\Autodesk Network License Manager\FDSPRM2013enlicense.lic
18:25:07 (lmgrd) lmgrd tcp-port 27000
18:25:07 (lmgrd) Starting vendor daemons ...
18:25:07 (lmgrd) Starting vendor daemon at port 2080
18:25:07 (lmgrd) Using vendor daemon port 2080 specified in license file
18:25:07 (lmgrd) Started adskflex (pid 3824)
18:25:07 (adskflex) Unable to initialize access to trusted storage: 1
18:25:07 (adskflex) FLEXnet Licensing version v11.10.0.3 build 96515 x64_n6
18:25:07 (adskflex) Server started on MAIN for:    85965FDSPRM_2013_0F
18:25:07 (adskflex) EXTERNAL FILTERS are OFF
18:25:07 (lmgrd) adskflex using TCP-port 2080

Status enquiry in LMTools as following:


Flexible License Manager status on Sun 4/7/2013 18:26

[Detecting lmgrd processes...]
License server status: 27000@MAIN
    License file(s) on MAIN: C:\Program Files\Autodesk\Autodesk Network License Manager\FDSPRM2013enlicense.lic:

      MAIN: license server UP (MASTER) v11.10

Vendor daemon status (on MAIN):

  adskflex: UP v11.10
Feature usage info:

Users of 85965FDSPRM_2013_0F:  (Total of 1 license issued;  Total of 0 licenses in use)


Active Contributor y-p
Active Contributor
Posts: 26
Registered: ‎03-03-2013
Message 3 of 4 (326 Views)

Re: FDS NLM license error [-15.570]

04-09-2013 03:07 AM in reply to: y-p



No guess anyone?


I'm still unable to use the software- which is not good, obviously.. :smileywink:

Active Contributor y-p
Active Contributor
Posts: 26
Registered: ‎03-03-2013
Message 4 of 4 (321 Views)

Re: FDS NLM license error [-15.570]

04-09-2013 05:36 AM in reply to: y-p



just for a try I downloaded the actual Network License Manager, mentioned in the KB thread sticky above.


Just copied it over the old files, restarted and to my surprise, it worked..!


So probably there shouldn't be any problems with installing the other components when needed.




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