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deborahhutton
Posts: 2
Registered: ‎10-18-2013
Message 1 of 4 (89 Views)

FCheck Problem

89 Views, 3 Replies
10-18-2013 06:00 PM

Cannot get the FCheck frame viewer that is included with Maya to work.  Went to All Programs > Autodesk 2014 > Suite Preferences > where I should be able to find FCheck, but instead receive an error message, as follows:

 

<?xml version="1.0" encoding="UTF-8"?><SuitePreferences SuiteVersion="2014"><InteractionMode/></SuitePreferences>

 

Omni Tech Support informed me that I needed to contact AutoDesk directly because there is a problem that they cannot resolve.

 

I have a ticket in for help but it will be 48 hours before they can respond.  Omni Tech Support had to download this software too; as it was impossible for me to do so on my own. 

 

I need the software for a college class - please, if anyone has a resolution to this problem, please respond.

 

Thank you.

 

 

 
Product Support
david.lau
Posts: 1,350
Registered: ‎06-18-2008
Message 2 of 4 (64 Views)

Re: FCheck Problem

10-21-2013 11:43 AM in reply to: deborahhutton

Can you repost your problem here?

 

http://forums.autodesk.com/t5/Maya-General/bd-p/area-b201

 

Please include a screen capture if possible.



David Lau
New Member
deborahhutton
Posts: 2
Registered: ‎10-18-2013
Message 3 of 4 (61 Views)

Re: FCheck Problem

10-21-2013 01:38 PM in reply to: david.lau
[X]
Product Support
david.lau
Posts: 1,350
Registered: ‎06-18-2008
Message 4 of 4 (59 Views)

Re: FCheck Problem

10-21-2013 01:41 PM in reply to: deborahhutton

Can you try to uninstall Maya 2014 SP2 and then reinstall it?


Use the download from here:

 

http://usa.autodesk.com/getdoc/id=DL22022955

 

Use the serial number & product key (suite or point product) as necessary to re-install it from your media.



David Lau

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