Installation & Licensing

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New Member
grom90
Posts: 1
Registered: ‎03-14-2012
Message 1 of 3 (548 Views)
Accepted Solution

Export Request Failed Error reference: 1

548 Views, 2 Replies
02-10-2014 04:55 AM

Dear,

 

2 colleagues have gotten a new pc. Now have we tried to export the license from the old pc's but we got the following error.

 

Product: AutoCAD LT 2012

Serial Number: ************

Product Key:   ******

 

Export Request Failed

The serial number you entered is not valid. Try again. (1)

 

Click the "Try Again" link to resubmit the request.

  

Try again

  

Error reference:1

 

Alumni
t_gaisf
Posts: 74
Registered: ‎10-03-2013
Message 2 of 3 (540 Views)

Re: Export Request Failed Error reference: 1

02-10-2014 05:36 AM in reply to: grom90

Hi,

 

Please send me a PM (click on t_gaisf profile name and then Send this User a Private Message) with your Serial Number, the request code of the destination PC (where you want to import) and confirm the registered company name or contact our licence assistance team for direct support.



Franz Gaisbauer

New Member
IanAnderson
Posts: 2
Registered: ‎06-24-2014
Message 3 of 3 (85 Views)

Re: Export Request Failed Error reference: 1

06-24-2014 11:37 AM in reply to: t_gaisf

cam you please help me I am having the same problem

 

 

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