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Error installing Update 1 for BSD-premium and ultimate

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Message 1 of 6
GabeH
Contributor
428 Views, 5 Replies
‎07-23-2012 12:40 PM
‎07-23-2012 12:40 PM

Error installing Update 1 for BSD-premium and ultimate

Does update 1 apply to the Building Design suites? I am getting an error.

 

"The Update Release could not be installed because the expected

Autodesk product could not be located on your computer."

 

install error.jpg

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Message 2 of 6
GabeH
Contributor
in reply to: GabeH
‎07-23-2012 12:41 PM
‎07-23-2012 12:41 PM

This is for the latest update for 2013.

 

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Message 3 of 6
TravisNave
Mentor
in reply to: GabeH
‎07-23-2012 12:47 PM
‎07-23-2012 12:47 PM

From the Readme file:

 

For application of this update, your system must have one of the following products installed:

    • Autodesk® Inventor® Professional 2013
    • Autodesk® Inventor® 2013
    • Autodesk® Factory Design Suite Premium 2013
    • Autodesk® Factory Design Suite Ultimate 2013
    • Autodesk® Product Design Suite Premium 2013
    • Autodesk® Product Design Suite Ultimate 2013


Travis Nave Send TravisNave a Private Message                                             Need help in your post? Mention me with @TravisNave



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Message 4 of 6
DarrenP
Consultant
in reply to: TravisNave
‎07-23-2012 12:50 PM
‎07-23-2012 12:50 PM

what update are you installing?

just saying the latest update for 2013 doesn't help

building suite has multiple products in it

DarrenP
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Message 5 of 6
GabeH
Contributor
in reply to: GabeH
‎07-23-2012 12:56 PM
‎07-23-2012 12:56 PM

I have the BSD-ultimate 2013 and our client has BSD-premium 2013. The link Autodesk sent in reply to a fatal error was incorrect product it was for Autodesk Revit and AutoCAD Revit suite 2013. We are telling our clients to use the communication center to download and install the proper Update 1 for their products. 

 

Thanks guys!

 

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Message 6 of 6
DarrenP
Consultant
in reply to: GabeH
‎07-23-2012 12:57 PM
‎07-23-2012 12:57 PM

just have them go here: http://revitclinic.typepad.com/my_weblog/2012/07/update-release-1-available-for-revit-2013-products....

DarrenP
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