When attempting to access the subscription centre i get the follwoing error;
We are sorry... Subscription Help There was an internal problem with the data submitted. Please let the Autodesk Business Center know, error #111
Hi Jason and welcome to the forums.
It looks like at least one of your subscription contracts belongs to a reseller account. If you are a reseller, please contact our partner support team via the traditional means as the community managers on this forum do not have means to edit partner accounts.
Hi I am getting the same error
I was able to access it yesterday and not today
I am not a reseller but did recently renew some subscriptions on some of our licenses.
Welcome to the Community!
I have found your account and am working on troubleshooting it. As soon as it is corrected I will send you the log in information in a Personal Message.
Thank you for your patience and I apologize for the inconvenience!
I'm having the same issue trying to login to subscription center.
Could you help please?
Ha habido un problema interno con los datos enviados. Comuníqueselo a Autodesk Business Center, error #111 Póngase en contacto con Ayuda de suscripción. Si desea descargar la actualización del producto con su contrato anterior de Subscription, haga clic aquí.
try contacting your reseller so they can create a case with autodesk if you don't get a response on here
the problem seems to be on Autodesks end
As I've just made adjustments to both your accounts, can you please clear your browser cache and try logging in again? Are you able to get in?
For future reference, anyone facing the same issue can also contact our Subscription Center Support Team directly.
Thanks for verifying and as it appears to be caused by a data sync, I've made another backend tweak which should allow access shortly.
As a temporary workaround and while that processes, please download the software directly through Matt our Virtual Agent.
Please let me know if you continue to have issues so that I can investigate accordingly.
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