Hello to everyone, specially the support crew.
I have been trying to install Revit 2014 for two days and it always fails when almost done with this message:
The library could not be installed/uninstalled. Please exit all runing application and try again.
When I chek the log file find several failures tha are ignored in the installation process:
.NET Framework Runtime 4.5 Language pack Failed Failure is ignored, Result=1619
DirectX® Runtime Failed Failure is ignored, Result=1619
Microsoft Visual C++ 2005 Redistributable (x64) Failed Failure is ignored, Result=1619
But this is the one that is aborting the installation:
Install Autodesk Material Library 2014 - Low Image Library Failed Installation aborted, Result=1603
I have found several mates that have a similar failure but involving "downloading". This looks like is not my error, so I understand here in this log that I have no problem downloading, but installing.
I sincerely appreciate the help from the support staff or a little help from my friends.
The log file is Attached above
Solved! Go to Solution.
Solved by albertochispa. Go to Solution.
Hi Alberto and welcome to the Autodesk Community!
Could you please take a look at these troubleshooting steps to help resolve the error? This solution may also be helpful.
Please "Accept as a Solution" if this post resolves your issue so that others with this same question can more easily find an answer. If not, please respond to this post with further details.
Thanks!
Hello Jessica,
Thanks for your response.
Of course I have tried those troubleshooting steps, and all the others I could find here in the forum.
I have tried to uninstall all the elements who seemed to failure:
.NET Framework Runtime 4.5 Language pack
DirectX® Runtime
And all the Microsoft Visual C++ elements.
I also installed the Autodesk Service Pack, loged as an Administrator, disabled my Antivirus software, disable UAC in my Windows 7 (64b), etc..
I have not found any post about my failure: (not downloading issue)
Install Autodesk Material Library 2014 - Low Image Library Failed Installation aborted, Result=1603
In my Temp folder Revit appear several subfolders but I do not know what to do with these.
Jessica, I wish I could "Accept as a Solution" your response but It was far from that. I have been tried all the chances I have found in the forum, but sadly I am starting to feel exhausted.
Anyway, I would thank you very much if you could guide me to try something else o try with somebody else who have solved a Library failure as mine.
Thank you so much.
What operating system, video card and bit are you using?
Can you try a browser download of the software? If you have, can you send me the setup.ini file from the C:\Autodesk\"Revit 2014" folder? I am going to hack out the Material Library from the install to get Revit installed? Please note that if you don't have a certified system, Revit may not run.
Thanks a lot for your help, David.
I have finally uninstalled all my autodesk applications in case the libraries of 3dsMax or Autocad were involved in the failure. I have found some comments about similar problems and they have solved them uninstalling all about Autodesk. So my laptop is now being clear of your software, that I must say, it is being so long to achieve.
Now I am going to try again. I have cleaned the Temp folder and I will send you the setup.ini as soon as I finish to uninstall and install again from zero. I am afraid that if I can not solve this, maybe it is time to come back with Archicad, the bim software I have been using since years.
As for the information you ask:
ASUSTeK Computer Inc. (2012)
Windows 7 Home Premium
Copyright © 2009 Microsoft Corporation (certified system, of cpurse, at least it is what they told me in MediaMarkt)
Service Pack 1
Intel(R) Core(TM) i7 CPU Q 740 @1.73GHz
Memory 4GB
64Bits
ATI Mobility Radeon HD 5730, Memory 2768 MB
Thank you so much for your help David, I will send you the setup.ini file as soon as I get it.
Failure Solved
Finally, installation succeed. The failure was solved uninstalling all autodesk products and all the hidden files and folders in C:, users, app data, common files, etc. Also removing the Autodesk folders in machine and user in Regedit of Windows. This solution was found in other forum but it would be nice to have here for others useres with similar problems.
I have installed the student version for 3 years license and now I will take the most of autocad 2014 and 3DMax.
Thanks a lot, David and Jessica for your support.
i am unable to find the material library in autodesk revit 2016...At the begininng a popup raises that to select the either (project or project template).....there it asks whether to browse there idont find the library in c folder..I installed the software several times but this was not installing....
Did you take a look at the following solution? It should apply to the problem you are encountering.
Hi,
I have been trying to complete a Revit 2014 and 3ds Max install and both of which seem to fail. I have looked at system requirements and from what it shows, my system is reccomended and adequite for using both Revit and 3ds Max. I have tryed uninstalling all autodesk software and have had no luck upon reinstall. With Revit, my install fails when attempting to complete the Materials Library.With 3ds Max, all installation is denyed. Both of these are student versions of the software.
My System:
HP Z220
Intel Xeon E3-1240 v2 (3.4GHz)
Quad-Core
16gb RAM
ATI Radeon HD 3450
2TB SATA
Any assistance or information would help greatly.
I`m afraid can not help you anymore, cause I moved to Allplan BIM software. Good Luck!