Installation & Licensing

[#1]

I have 45 students running Inventor 2011. They have all been able to get their license from the license server when booting Inventor with no problems until yesterday. One student cannot launch Inventor on her computer - the error code and message " Error -5.412.0  A valid license could not be obtained by the network license manager" shows up every time.

Actions to date:

Reboot her computer - same

Reboot the license server - same

Had her log on and run Inventor from several other computers in the lab - She CAN do this. It is only on her assigned computer that she gets the error message.

Logging in as administrator, I CAN launch Inventor on her assigned computer.

Other students CAN launch Inventor for her computer.

Only she gets the error message on her assigned computer.

Any help greatly appreciated.

Windows XP

Autodesk Design Academy 2011

Thank You

David Bottomley

Southwestern HS

Hanover, IN

[#2 · Accepted solution]

Please try to delete the file cascadeinfo,cas

http://usa.autodesk.com/getdoc/id=TS13894457

if this doesnt help, please try check antivirus/firewall etc.. locally. also if there is ipv6 enabled locally, please try to disable it.

[#3]

I'm a bit late, but I'm having the same problem, and deleting the .cas file does not help. I've tried turning the firewall on and off, but it doesn't seem to help. The license file shows up correctly in lmgtools, and Autodesk Algor works fine but I can't get Inventor Professional to acquire a license.

Any suggestions?

[#4]

Did it work before ?

usually this error means this particular feature license is not available on the server

you can get verbose log to figure out the request from client

http://usa.autodesk.com/getdoc/id=TS1065188

[#5]

Yes, it did. All I did was to install lmtools on another workstation, generate a new license file and re-install the product here instead.

I'll try this.

[#6]

Hi,

What it says is this:

"Flexnet licensing error: License server system does not support this feature.

Feature [featurename]

Flexnet licensing error: 18,147"

When I close it, another one appears with a new feature name, all associated with Inventor Professional.

[#7]

Please check your license file here to verify those feature codes, coming up in the error

if you dont have it, please get a new one.

http://licenseparser.com/

you could also see it in License server status (might not look as nice as the link above)

[#8]

Ok, this is what it says:

4	Subscription Package: Autodesk Algor Simulation Professional	85526ASPRO_F		31-Jan-2011	permanent
	Autodesk Algor Simulation Professional 2011	85593ASPRO_2011_0F
		85508ASPRO_2010_0F
1	Subscription Package: Autodesk Algor Simulation MES	85525ASMES_F		31-Jan-2011	permanent
	Autodesk Algor Simulation MES 2011	85592ASMES_2011_0F
		85507ASMES_2010_0F
6	Subscription Package: Inventor Professional	64800INVPRO_F		31-Jan-2011	permanent
	AutoCAD Inventor Professional Suite 2011	85567INVPRO_2011_0F
	AutoCAD Inventor Professional Suite 2010	70500INVPRO_2010_0F
	Autodesk Inventor Professional 2009	59600INVPRO_2009_0F
	Inventor Professional 2008	55300INVPRO_2008_0F

It seems that Inventor decided to startk working, but I still get an error message for "85573INVBUN", "85635FSDPRM_20110_F", "85569INVPRO_2011_0F", "85571INVPROSIM_2011_0F", "85575INVMFG_2011_0F" when starting it.

[#9]

if you remove the diagnostics variable, errors should go away; its just showing the cascading order.

Did you do anything to fix the issue ?

[#10]

I regenerated the license file. This time, I just pasted the entire text information that I was given into the .lic file instead of only appending the INCREMENT sections (it said to do so on the site). For some reason, this helped.

Thanks.