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    Contributor
    bishara
    Posts: 17
    Registered: ‎12-03-2011
    Accepted Solution

    Error 1603 and 1619 during Revit 2012 installation

    2538 Views, 30 Replies
    12-05-2011 07:37 AM

    I am trying to install the student version of Revit 2012 on windows 7 and I through the serial number part, but as it installing, it just aborts.  When I look at the installation log, I see errors 1603 and 1619.  I check some solutions here and re-installing windows was what one person did, but I cannot do that.

     

    Please help.

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    Product Support
    Posts: 1,457
    Registered: ‎05-21-2010

    Re: Error 1603 and 1619 during Revit 2012 installation

    12-06-2011 06:34 AM in reply to: bishara

    1603 is generic permission error, please try to install the software in diagnostics mode as described here

    http://usa.autodesk.com/getdoc/id=TS75218

    If the issue persists, please post the all the log files from the %temp% folder (start->run/search->type %temp% ->Enter) as a zip file.

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    Hashim Mundol
    Autodesk Product Support
    Autodesk, Inc.

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    Contributor
    bishara
    Posts: 17
    Registered: ‎12-03-2011

    Re: Error 1603 and 1619 during Revit 2012 installation

    12-06-2011 10:56 AM in reply to: bishara

    Hi Hashim,

     

    Thanks for the suggestion, but I tried the diagnostic mode and it still failed.  I attached here the installation log so you can see the errors.

     

    Please let me know if you have ideas.

     

    Thanks!

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    Product Support
    Posts: 1,457
    Registered: ‎05-21-2010

    Re: Error 1603 and 1619 during Revit 2012 installation

    12-07-2011 12:30 AM in reply to: bishara

    Please try

     

    http://forums.autodesk.com/t5/Installation-Licensing/Autocad-Electrical-2012-won-t-install/m-p/32442...

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    Hashim Mundol
    Autodesk Product Support
    Autodesk, Inc.

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    Contributor
    bishara
    Posts: 17
    Registered: ‎12-03-2011

    Re: Error 1603 and 1619 during Revit 2012 installation

    12-07-2011 08:21 AM in reply to: bishara

    Still not working for some reason.  I looked at my control panel and it shows Visual C++ 2005 Redist to be installed.

     

    I have attached the new installation log.

     

    This time when I tried to install, a popup came up right before installation attempted.  The popup said windows installer has failed. 

     

     

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    Product Support
    Posts: 1,457
    Registered: ‎05-21-2010

    Re: Error 1603 and 1619 during Revit 2012 installation

    12-07-2011 08:27 AM in reply to: bishara

    error in the log is still about

     

    Installing Microsoft Visual C++ 2005 SP1 Redistributable

     

    Please uninstall all VC++ components and install it manually as described in the other posts

     

     

     

     

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    Hashim Mundol
    Autodesk Product Support
    Autodesk, Inc.

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    Contributor
    bishara
    Posts: 17
    Registered: ‎12-03-2011

    Re: Error 1603 and 1619 during Revit 2012 installation

    12-07-2011 01:29 PM in reply to: bishara

    Hi Hashim,

     

    I tried it.  I uninstalled all VC++ components and then installed from the microsoft website.

     

    It is still providing the same errors.  Could I be installing the wrong versions?  I am using these links:

     

    http://www.microsoft.com/download/en/details.aspx?id=5555

    http://www.microsoft.com/download/en/details.aspx?id=5638

    http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=29

     

    Best,

    Bishara

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    Product Support
    Posts: 1,457
    Registered: ‎05-21-2010

    Re: Error 1603 and 1619 during Revit 2012 installation

    12-08-2011 04:39 AM in reply to: bishara

    Assuming the error is still about VC++ runtime

    Links are almost correct for 32 bit OS. (except for the 2008 one)

     

     

    http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=5638 

    http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=5582 

    http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=5555 

     

    Have you done a complete windows update ?

    Have these installations gone through successfullly ? if yes

     

    Another option would be to clean all the VC++ components and let the revit installer do this part.

     

    If it fails, please post the detailed logs from the %temp% folder for the vc++ part.

     

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    Hashim Mundol
    Autodesk Product Support
    Autodesk, Inc.

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    Contributor
    bishara
    Posts: 17
    Registered: ‎12-03-2011

    Re: Error 1603 and 1619 during Revit 2012 installation

    12-08-2011 08:47 AM in reply to: bishara

    Still not working.

     

    I removed all vc++ components and let revit install them.  It did not work.  It only installed 2005 and 2008 and then failed.

     

    Then when I try to get you the temp files, the only folder in the Temp folder that is related to VC++, is VC++2010.  And there are some 2010 related text docs, but I can't open them????  It says access denied.

     

    Can I get in touch with anyone at Autodesk to help me?  Maybe with a shared screen to solve the issue?

     

    I really need to get this installed so I can do some work for my class.

     

    Thanks.

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    Product Support
    Posts: 1,457
    Registered: ‎05-21-2010

    Re: Error 1603 and 1619 during Revit 2012 installation

    12-08-2011 08:50 AM in reply to: bishara

    Were you able to install VC++ 2010 manually ?

     

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    Hashim Mundol
    Autodesk Product Support
    Autodesk, Inc.

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