• Industries
  • Products
  • Buy
  • Services & Support
  • Communities
  • Installation & Licensing

    Reply
    Active Member
    ElioBJ
    Posts: 7
    Registered: ‎03-13-2011

    Error 1402 and rollback

    255 Views, 6 Replies
    03-19-2011 03:49 PM

    please find attached a snapshot of the error , thanks for help :smileyhappy:

    Please use plain text.
    Active Member
    ElioBJ
    Posts: 7
    Registered: ‎03-13-2011

    Re: Error 1402 and rollback

    03-19-2011 03:50 PM in reply to: ElioBJ

    Error in Autocad 2011  64bits

    Please use plain text.
    Product Support
    emily.xu
    Posts: 381
    Registered: ‎03-29-2010

    Re: Error 1402 and rollback

    03-20-2011 08:05 PM in reply to: ElioBJ

    Try this:http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=16508079&linkID=9240617



    Emily Xu
    AutodeskCare | Product Support
    Autodesk, Inc.
    Please use plain text.
    Active Member
    ElioBJ
    Posts: 7
    Registered: ‎03-13-2011

    Re: Error 1402 and rollback

    03-23-2011 04:16 AM in reply to: emily.xu

    can't find in the registry :

     HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-1\Components 

     

    any more help ? thanks

    Please use plain text.
    Active Member
    ElioBJ
    Posts: 7
    Registered: ‎03-13-2011

    Re: Error 1402 and rollback

    03-23-2011 04:18 AM in reply to: ElioBJ

    actually i cant find the ''current version''  step :smileyhappy:

    Please use plain text.
    Product Support
    emily.xu
    Posts: 381
    Registered: ‎03-29-2010

    Re: Error 1402 and rollback

    03-23-2011 07:39 PM in reply to: ElioBJ

    Can you find the key showed in your error image in register?

    find key.png



    Emily Xu
    AutodeskCare | Product Support
    Autodesk, Inc.
    Please use plain text.
    Active Member
    ElioBJ
    Posts: 7
    Registered: ‎03-13-2011

    Re: Error 1402 and rollback

    04-06-2011 11:38 AM in reply to: ElioBJ

    it kept asking me for different keys ... untill i changed the permissions for all the components division .. and it worked 

     

    Thank You for your help :smileyvery-happy:

     

     

    Please use plain text.