Installation & Licensing

Installation & Licensing

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Contributor
charles1017
Posts: 24
Registered: ‎09-14-2012
Message 1 of 57 (26,809 Views)

Error 0xc000007b while starting AutoCad 2013

26809 Views, 56 Replies
09-19-2012 08:16 AM

Hi, recently i downloaded the trial version of autocad2013 from the offical website.

but after a successful install, i cant even start my autocad2013

 

It shows an error 0xc000007b.

 

acad.exe

"The application was unable to start correctly (0xc000007b). Click OK to close the application."

 

I am using Windows7 Ultimate 64bit verson.

 

I did a little search on the net, most of the solution is install Microsoft Visual C++ 2010(x86 and x64) redistributable package and reinstall directx 9 but neither works

 

Please help!!!

Thanks in advance!

Product Support
emily.xu
Posts: 463
Registered: ‎03-29-2010
Message 2 of 57 (26,789 Views)

Re: Error 0xc000007b while starting AutoCad 2013

09-20-2012 01:45 AM in reply to: charles1017

Check if this is your probelm:

http://upandready.typepad.com/up_and_ready/2012/08/revit-2013-crashes-when-devicelock-program-is-ins... 

 

Or, please try to start autocad under diagnostic mode, see if you can run autocad:

http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=6453117&linkID=9240617

 


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Emily Xu
Contributor
charles1017
Posts: 24
Registered: ‎09-14-2012
Message 3 of 57 (26,778 Views)

Re: Error 0xc000007b while starting AutoCad 2013

09-20-2012 06:18 AM in reply to: charles1017

I didnt install devicelock program so i dont think this first link helped me

 

and the second link "Starting AutoCAD® in Windows® diagnostic mode", i still get a 0xc000007b error

 

in additon, some of the autocad product cant start too, for example the AdSync.exe which will be automactically start when windows starts

think they share the same problem

 

thanks,

charles

Product Support
emily.xu
Posts: 463
Registered: ‎03-29-2010
Message 4 of 57 (26,759 Views)

Re: Error 0xc000007b while starting AutoCad 2013

09-20-2012 08:33 PM in reply to: charles1017

Thank you very much for your update, for you got the same error under diagnostic mode starting, so it will maybe relate to your system, hardware or winodows componets,even the autocad installation, I would give you some suggestions to try:

 

1  Try to update your graphic card diver

2  Update your Operation system and install the latest update.

3  Try to uninstall .net framwork 4.0, and reinstall it from your installation media: \3rdParty\NET\4\wcu\dotNetFramework

4  If above not solve your problem, try to uninstall your autocad and reinstall. Please note to close your anti-virus ans firewall, since they will affect your installation file to registered and slow down the performance.

 

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Emily Xu
Contributor
charles1017
Posts: 24
Registered: ‎09-14-2012
Message 5 of 57 (26,746 Views)

Re: Error 0xc000007b while starting AutoCad 2013

09-21-2012 04:38 AM in reply to: charles1017

do as you said, but still no luck

 

after uninstallation of .Net framework 4 and a reboot, the program still show 0xc00007b error

is this something do with embedded .net framwork in windows 7?

 

thanks!

Product Support
emily.xu
Posts: 463
Registered: ‎03-29-2010
Message 6 of 57 (26,689 Views)

Re: Error 0xc000007b while starting AutoCad 2013

09-24-2012 12:37 AM in reply to: charles1017

How about running Autocad by right-click shorcut and select Run as administrator?




Emily Xu
Contributor
charles1017
Posts: 24
Registered: ‎09-14-2012
Message 7 of 57 (26,678 Views)

Re: Error 0xc000007b while starting AutoCad 2013

09-24-2012 04:33 AM in reply to: charles1017

same, 0xc000007b

Product Support
emily.xu
Posts: 463
Registered: ‎03-29-2010
Message 8 of 57 (26,583 Views)

Re: Error 0xc000007b while starting AutoCad 2013

09-26-2012 08:44 PM in reply to: charles1017

No better suggestion but remove all and try to reinstall:

http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=2887771&linkID=9240617




Emily Xu
Contributor
charles1017
Posts: 24
Registered: ‎09-14-2012
Message 9 of 57 (26,565 Views)

Re: Error 0xc000007b while starting AutoCad 2013

09-27-2012 06:22 AM in reply to: charles1017

no luck.... 0xc000007b.......... :smileyfrustrated:

Product Support
emily.xu
Posts: 463
Registered: ‎03-29-2010
Message 10 of 57 (26,553 Views)

Re: Error 0xc000007b while starting AutoCad 2013

09-27-2012 06:37 PM in reply to: charles1017

So sorry that your problem not solved, as I search our websit and internet, seems we tried most of the possible solutions.

We tried to uninstall .net framework 4.0 and reinstall, didn't work, but I found this solution:

http://forums.autodesk.com/t5/Installation-Licensing/NET-Framework-Cleanup-Tool-for-Unhandled-Except..., would suggest you to uninstall all versions of .net framework, and install the latest version from the AutoCAD 2013 installation media or microsoft website.

 

Hope that helps!
_____________________________________________

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Emily Xu
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