Installation & Licensing

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Member
cmason
Posts: 3
Registered: ‎05-01-2013
Message 1 of 4 (125 Views)

Downloading Issues

125 Views, 3 Replies
05-01-2013 02:19 PM

Hello, I am not new to inventor, but have been finally able to download it on hy home laptop. I have go to the page after regestering, selected the version, OS and language. Once I went to the next page I clicked install now and nothing happened. I clicked on download now and still nothing. Any Ideas?

Member
cmason
Posts: 3
Registered: ‎05-01-2013
Message 2 of 4 (123 Views)

Re: Downloading Issues

05-01-2013 02:26 PM in reply to: cmason

Also, it does however place the two Items I attempted under the "my software" list and sent me the activation keys via email

Community Manager
philip.s
Posts: 2,374
Registered: ‎09-27-2011
Message 3 of 4 (107 Views)

Re: Downloading Issues

05-01-2013 04:14 PM in reply to: cmason

Hello Cole!

 

When using both Install Now and Download Now, a separate download manager initiates the download / extraction / installation (for Install Now), and chances are it's getting blocked by your browser and or popup blocker. The workaround here is to use a different browser, turn off your popup blocker, check your downloads to see if it downloaded behind the scenes, or use the Browser Download option.

 

In regards to your license not showing up in "My Software", the list isn't populated in real time and can take a day or so to sync with our backend systems.



Philip Schmelzer
Member
cmason
Posts: 3
Registered: ‎05-01-2013
Message 4 of 4 (99 Views)

Re: Downloading Issues

05-01-2013 05:42 PM in reply to: philip.s

It worked fine, thank you!

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