I am trying to dpwnload autocad and skecth form the edu software dowwnload form. Whne I click on the download all I get is error on page message and then nothing. I have been working wiht costomer support for obout a week and it was totally a waste of tiem I am told to use a diffrent browser that was the sum of the help. I am uing internet explorer 8. Any help would be greatly appreciated it is verry stressful as I needed help and customer service was totally unhelpfull
Can you please clarify and or attach a picture of the error page? I was able to login with your profile and go through the license request and download processes.
A good start to have this problem resolved is to upgrade your browser to the latest version (IE 9). The website works better with the latest version of diffferent browsers. You can also try a different broswer such as Firefox or Google Chrome.
Download problems are usually associated to anti-virus and firewall programs blocking the download, so it's also a good idea to open exceptions on these programs to accept all content from *.autodesk.com websites. If you prefer - and at your own risk - you can disable these programs altogether during the download to ensure they aren't blocking any content.
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