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    New Member
    Posts: 2
    Registered: ‎01-13-2013

    Download not working correctly.

    347 Views, 4 Replies
    01-13-2013 03:36 PM

    It keeps downloading a ".lzma2" file rather than an .exe whenever I try to download Revit or 3DS Max.

     

    Is there a workaround for this?

     

    I tried the other download options and they don't work either.  It wont download the Download Manager.

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    Customer Service
    joane.bonghanoy
    Posts: 411
    Registered: ‎06-06-2011

    Re: Download not working correctly.

    01-13-2013 07:09 PM in reply to: curlyfrey91

    Hi curlyfrey91, 

     

    From what Autodesk site were you trying to download the software? Please do reply back with a screenshot of the error so we can look further into.

     

    Do remove as well  the Serial Number information on the screenshot if there is for Security reasons. 



    Joane Bonghanoy
    AutodeskHelp | Customer Care Representative
    TW | PI | YT | BLOG
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    New Member
    Posts: 2
    Registered: ‎01-13-2013

    Re: Download not working correctly.

    01-13-2013 08:38 PM in reply to: joane.bonghanoy

    from the http://studentsmaintenance.autodesk.com website.

     

    same thing for 3DS.

     

    Untitled.png

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    Customer Service
    joane.bonghanoy
    Posts: 411
    Registered: ‎06-06-2011

    Re: Download not working correctly.

    01-13-2013 11:59 PM in reply to: curlyfrey91

    Hi curlyfrey91,

     

    We are having Download Issue with the Education Community Site and we are currently working on the resolution. We will keep everyone posted once the issue is resolved. 

     

    Do visit our Student Facebook Site or Education Support Team to obtain the download links. For 2013 versions, you can use our Trial Versions page. 

     

     



    Joane Bonghanoy
    AutodeskHelp | Customer Care Representative
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    Community Manager
    philip.s
    Posts: 1,449
    Registered: ‎09-27-2011

    Re: Download not working correctly.

    01-14-2013 09:49 AM in reply to: joane.bonghanoy

    Please note that the Education Community download issue has been resolved! We apologize for any inconveniences this problem may have caused and please feel free to let us know if you have any additional questions, concerns, or issues.



    Philip Schmelzer
    AutodeskHelp | Community Manager
    TW | PI | YT | BLOG
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