Hi,
I'm trying to download and install the student version of 3ds Max 2015 using the Autodesk Download Manager but it stops downloading at random and then says "connecting..." "Network connection is established" but it still doesn't download anything. It cycles these two steps over and over untill I restart the download manager and then it deletes the files it has downloaded already and starts over from 0MB and then stops at around 500-800MB.
I didn't have any problems with downloading Maya 2015 using the download manager but I've tried 5 times now with 3ds Max 2015 to no avail.
Not sure what I should do to get it going. I tried the "install now" option when downloading and it also stops downloading at random and when I tried to start it again it says "communication failure" and a bunch of "likely causes" with a close button.
I'm using windows 7 64bit.
Thank you for your time
Solved! Go to Solution.
Solved by camilo.lemos. Go to Solution.
Hi CybranM,
Please disable your anti-virus and firewall and download 3ds Max from the direct link posted below:
Please accept as solution if my post fully resolves your issue, or reply with additional details if the problem persists.
Hi Camilo,
I have disabled windows firewall completely.
I don't have an anti-virus.
And i just fresh installed Windows 8.1 pro
The problem seems to persist, no matter what i do.
While interrupting every half a second, the download speed drops gradually from 7-8mb/second to a few kb/s at 300mb downloaded.
The link you provided is not working(subscription error)
It seems like it's an Autodesk website problem as i've tried that from different computers as well and on Windows7 too.
Also, there are problems using all other ways of downloading or installing 3DS Max 2015 (through Virtual Agent, or simply Install Now from the website).
I simply find myself in the impossibility of downloading this software. I've seen that other people faced this problem but it's been solved by disabling firewall/antivirus. Also, other people are in my situation where disabling firewall/antivirus didn't helped at all.
Looking forward for a sollution.
Thank you.
Hi
I am also having issue with the installation of 3Ds Max Design...
it seems to be stopping at 6/10 all the time...
the link you have provided also does not work...
help
Same issue here, using download manager or browser download, it just stops... 2014 will come down fine, issue seems to be server side, or where the 2015 is stored on some server. I have restarted this over 15 times and it wont complete. I thought it was my home network, but same issue at a local coffee shop. Tried my parents MIFI device same thing. Again it only seems to be the 2015 link / download. I just went back and grabed 2014 fine.
it would be nice if we got a response to these questions?!this just happend to me so its ongoing.....
Hello all!
Downloads can sometimes be tricky depending on your browser and security settings. Try taking these troubleshooting steps to help a succesful download:
If you have any further questions or concerns please reply to my post. Thanks very much!
Hello jessica,im quite shocked to be honest,why do we have to try all that to just download one program??other sites can do it without jeopardizing a persons computer security why cant a huge company like autodesk?
Hi @i3dz,
These are suggestions to help ensure a successful download. Every machine is configured differently and these are just possible factors that could be preventing the download. It really depends on your system, many users don't have to make these kinds of efforts but some do unfortunately. Let us know if you still need assistance.