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    New Member
    Posts: 1
    Registered: ‎02-07-2013

    Download fail

    176 Views, 5 Replies
    02-07-2013 07:38 PM

    Each time I try and execute the acad civl 3D download I get a communication error. Not sure what to do now.

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    Community Manager
    philip.s
    Posts: 1,426
    Registered: ‎09-27-2011

    Re: Download fail

    02-08-2013 03:30 PM in reply to: jwbeck3000

    Hi John!

     

    The easiest workaround in this case would be to download the software via one of the alternative methods, either Browser Download or Download Now.



    Philip Schmelzer
    AutodeskHelp | Community Manager
    TW | PI | YT | BLOG
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    Member
    Posts: 3
    Registered: ‎02-10-2013

    Re: Download fail

    02-10-2013 01:23 PM in reply to: philip.s

    I have the same problem but with Autodesk Inventor Professional 2013 and Ive tried both download now and browser download with the same results. What do I do now?

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    Community Manager
    philip.s
    Posts: 1,426
    Registered: ‎09-27-2011

    Re: Download fail

    02-10-2013 04:00 PM in reply to: aspths14

    Hi Arthur!

     

    The communication error linked in the previous post is specific to the Install Now method. Can you please specify what error you're receiving while utilizing the Download Browser alternative?



    Philip Schmelzer
    AutodeskHelp | Community Manager
    TW | PI | YT | BLOG
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    Member
    Posts: 3
    Registered: ‎02-10-2013

    Re: Download fail

    02-11-2013 07:12 PM in reply to: philip.s
    I tried install now originally got the same message he did then got the same message using download now and browser download. So what do I do now.
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    Community Manager
    philip.s
    Posts: 1,426
    Registered: ‎09-27-2011

    Re: Download fail

    02-11-2013 08:25 PM in reply to: aspths14

    Hello Arthur,

     

    The communication error shouldn't be occurring with the other methods as they utilize different systems. Any chance that you could attach a screen shot of the error while using Browser Download? As another workaround, you can always download most current version software from our trials page.



    Philip Schmelzer
    AutodeskHelp | Community Manager
    TW | PI | YT | BLOG
    Please use plain text.