Installation & Licensing

New Member
Posts: 1
Registered: ‎01-23-2013
Message 1 of 2 (73 Views)

Download did not happen

73 Views, 1 Replies
01-23-2013 06:17 PM

I just purchased AutoCAD LT 2013 for mac for download.  After I hit "purchase," the screen froze and nothing happened.  No order number, no download, no email with order details.  But I do have a charge on my credit card!  

Customer Service
Posts: 666
Registered: ‎06-06-2011
Message 2 of 2 (63 Views)

Re: Download did not happen

01-23-2013 07:55 PM in reply to: jdjanda

Hi jdjanda,


Sorry for the trouble this has caused you.


Please send me a Private Message  (click on my joane.bonghanoy profile name and then “Send this user a private message”) with the information that you submitted when you filled out the Online purchase form. 

   - Email Address 

   - Complete Name

   - Address

Joane Bonghanoy

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