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    New Member
    Posts: 1
    Registered: ‎01-23-2013

    Download did not happen

    45 Views, 1 Replies
    01-23-2013 06:17 PM

    I just purchased AutoCAD LT 2013 for mac for download.  After I hit "purchase," the screen froze and nothing happened.  No order number, no download, no email with order details.  But I do have a charge on my credit card!  

    Please use plain text.
    Customer Service
    joane.bonghanoy
    Posts: 411
    Registered: ‎06-06-2011

    Re: Download did not happen

    01-23-2013 07:55 PM in reply to: jdjanda

    Hi jdjanda,

     

    Sorry for the trouble this has caused you.

     

    Please send me a Private Message  (click on my joane.bonghanoy profile name and then “Send this user a private message”) with the information that you submitted when you filled out the Online purchase form. 

       - Email Address 

       - Complete Name

       - Address



    Joane Bonghanoy
    AutodeskHelp | Customer Care Representative
    TW | PI | YT | BLOG
    Please use plain text.