Installation & Licensing

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Customer Service
joane.bonghanoy
Posts: 679
Registered: ‎06-06-2011
Message 21 of 28 (493 Views)

Re: Download Error for AutoCAD 2013

01-27-2013 09:00 PM in reply to: coljz16998

Hi coljz16998,

 

You can download AuoCAD 2013 from our Trial Version page, in fact all 2013 versions of our Products can be downloaded from there.

 

To activate the License, you just have to input the Serial Number and Product Keyfrom your EDU Account. You can also contact our Registration and Activation team directly for any activation assistance needed. 



Joane Bonghanoy
Member
coljz16998
Posts: 3
Registered: ‎01-27-2013
Message 22 of 28 (485 Views)

Re: Download Error for AutoCAD 2013

01-27-2013 09:14 PM in reply to: joane.bonghanoy

I tried to download the trial version, but the same error pops out. it says its a network failure. i have included a screenshot of the problem.

 

i also turned off my anti-virus and my firewall, but nothing changed at all.

Customer Service
joane.bonghanoy
Posts: 679
Registered: ‎06-06-2011
Message 23 of 28 (477 Views)

Re: Download Error for AutoCAD 2013

01-27-2013 10:29 PM in reply to: coljz16998

Hi coljz16998,

 

Have you tried using other browsers? When downloading did you use "Install Now" button? If so, can you use the "Browser Download" option?



Joane Bonghanoy
New Member
shalaka.valiavila
Posts: 1
Registered: ‎03-27-2013
Message 24 of 28 (401 Views)

Re: Download Error for Autocad 2013

03-29-2013 12:09 PM in reply to: bmoore011

Hello,

I am not able to install Autocad 2013 student version.When I 1st downlad and install it ,I am getting the following message 20130326_231548(see attachment).

 

Afterwards if i try again i get this mssge  20130326_232058(see attachement)

 

 

 

New Member
colintg
Posts: 1
Registered: ‎05-03-2013
Message 25 of 28 (327 Views)

Re: Download Error for Autocad 2013

05-03-2013 06:53 AM in reply to: philip.s
Hi There,

I am trying to find a link to redownload AutoCAD LT 2013 but the only version available is the 2014. Can you advise please?

Regards,
Rodrigo
Community Manager
camilo.lemos
Posts: 927
Registered: ‎09-28-2011
Message 26 of 28 (325 Views)

Re: Download Error for Autocad 2013

05-03-2013 07:11 AM in reply to: colintg

Hi colintg, 

 

Have a look at this post which explains how you can re-download your software using Matt, our Virtual Agent:smileyhappy:

 

Best regards,



Camilo Lemos
New Member
maryghun
Posts: 1
Registered: ‎06-20-2013
Message 27 of 28 (272 Views)

Re: Download Error for Autocad 2013

06-20-2013 04:35 PM in reply to: bmoore011

I'm having the same problem. I have attempted to download my free student version of AutoCAD 2013 on my 64-bit windows computer. I have attached a print screen of the "failure" message that I get everytime I've tried to download it. The last time I tried, I went into my avast settings and disabled my anti-virus setting. Any suggestions?

Community Manager
philip.s
Posts: 2,407
Registered: ‎09-27-2011
Message 28 of 28 (266 Views)

Re: Download Error for Autocad 2013

06-20-2013 05:05 PM in reply to: maryghun

Hi Mary,

 

It looks as though you have an installation issue as apposed to a download one, of which we can identify the source (failure reference) via your install log.

 

1) Click Start menu (Windows) > Run.

2) In the Run dialog box, enter %TEMP% and click OK.

 

3) Click View menu > Details, and then click the Date Modified column header twice so that the most recent files are listed at the top.

 

4) The log file is generally called <Product Name>.log.



Philip Schmelzer

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