Installation & Licensing

[#1]

Hello Celine,

Thanks for your response.  I did turn off windows firewall and antivirus several time with no success..I have also tried the link you sent but I'm still having the same pop up message during setup.

Basically even the trial version won't install.  Any more ideas will be highly appreciated.

Thanks

[#2]

Hi Joseph,

As a workaround for the Install Now error that you received, I'd suggest downloading via an alternative method (Download Now, or Browser Download) from the Education Community.

[#3]

Hello Philip,

Thank you for responding.  I hate to admit it but I am now at my wits end with this.  The "Browser Download" method you suggested was an improvement but during the installation a new error message popped up -

Then I got this at the end of the installation process -

I have tried it all.." Install Now, Download Now, Free version, trial version and now Browser Download"!  I've even turned off anti-virus, firewall, pop up blocker, everything just one step away from actually turning off the laptop!

I'm sorry if my frustration comes across but I'm desperate and dont like conceding to technology.

Any help is appreciated.

Joseph

[#4]

Don't worry Joseph, we'll get through this one together!

You're going to need to look at the installation log to see what the specific failure cause is, but the corresponding solutions for that "some products failed to install" error can be found here.

Hope this makes sense and please let us know if you need any additional assistance.

[#5]

I see mto be having the same error as the other people is their any way I coulld get those links that you were talking about?

[#6]

Hi brdavies1,

Refer to the links below to download your AutoCAD 2013. I have timed it to expire within 72 hours.

- AutoCAD 2013 - 32 bit

- AutoCAD 2013 - 64 bit

[#7]

Hi- I am trying to download AutoCad 2013 from the education community website- when I got to the step where it said I could choose from one of three methods, it only offered me the Browser Download so I clicked on that.  It has started the download but it is only about 1/10th of the way and is stuck there (for an hour).  I am on a Mac but on Parallels and have Windows 7 Home Premium as the operating system.  Help appreciated.  

[#8]

Hi stacysnowman,

Have you tried disabling your firewall or turning off your anti-virus prior to download?

If you still  cannot download, do try downloading the Trial Version of the software from our website. After which activate it using the Serial Number generated from your Education Community account. 

[#9]

i also seem to have the exact error as the others. im trying to download autocad 2013 from the education community, where can i get the links mentioned?

[#10]

I can't download autocad 2013 from education department. Where do i get the links you mentioned??