Installation & Licensing

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New Member
garsia77
Posts: 1
Registered: ‎11-18-2011
Message 11 of 49 (775 Views)

Re: Download Centre problems - PLEASE HELP

11-18-2011 05:32 PM in reply to: matthew.lamont

where u able to get it going

New Member
markga
Posts: 1
Registered: ‎11-18-2011
Message 12 of 49 (736 Views)

Re: Download Centre problems - PLEASE HELP

11-18-2011 09:38 PM in reply to: josh

I keep getting a resend activation email page instead of the download page, even though I've already registered. When i click for support, it just shows me the same resend activation page again. Frustrating. 

New Member
adityaj
Posts: 1
Registered: ‎11-18-2011
Message 13 of 49 (731 Views)

Re: Download Centre problems - PLEASE HELP

11-18-2011 11:39 PM in reply to: markga

Same exact problem. Guess it's a site-wide issue (as others have commented). I would guess that it would return to normal soon.

Active Member
josh
Posts: 6
Registered: ‎05-26-2011
Message 14 of 49 (668 Views)

Re: Download Centre problems - PLEASE HELP

11-19-2011 02:52 PM in reply to: markga

I'm sorry, but I can't really be of much help as I have not tried this since about the start of this year :smileysad: but if anyone else has a solution, please continue to post :smileyhappy:

New Member
wwright
Posts: 1
Registered: ‎11-20-2011
Message 15 of 49 (649 Views)

Re: Download Centre problems - PLEASE HELP

11-20-2011 03:12 AM in reply to: josh

I have tried creating a new student account but same promblem here, also sent a support assistance form thing so hopefully they're working on in  

Community Manager
philip.s
Posts: 2,373
Registered: ‎09-27-2011
Message 16 of 49 (605 Views)

Re: Download Centre problems - PLEASE HELP

11-21-2011 10:41 AM in reply to: wwright

Thank you very much for all of you patience and we greatly apologize for the inconvenience.

 

The Education Community site error looping users through a "resend activation prompt" has been resolved, and you should now be able to access your student benefits via the link below.

 

http://students.autodesk.com/

 

Please note for future reference, you can download software from our autodesk.com site and run as a trial for a temporary workaround, and or request a license from the Autodesk Education facebook page (http://www.facebook.com/Autodeskedcommunity).



Philip Schmelzer
Active Member
josh
Posts: 6
Registered: ‎05-26-2011
Message 17 of 49 (594 Views)

Re: Download Centre problems - PLEASE HELP

11-22-2011 12:04 AM in reply to: philip.s

Thank you :smileyhappy:

Member
mthous72
Posts: 3
Registered: ‎11-23-2011
Message 18 of 49 (587 Views)

Re: Download Centre problems - PLEASE HELP

11-23-2011 10:07 AM in reply to: philip.s

I am still having the resend activation problem today.  NO end in sight to getting to my serial numbers I have already downloaded.  Please advise.

Community Manager
philip.s
Posts: 2,373
Registered: ‎09-27-2011
Message 19 of 49 (582 Views)

Re: Download Centre problems - PLEASE HELP

11-23-2011 10:25 AM in reply to: mthous72

Hi Matthew,

 

I'm not sure what caused the hold up as I've just reset your password and verified access to the Education Community benefits. I'll PM your login credentials to you shortly.

 

Please let me know if you experience any further issues.



Philip Schmelzer
Member
mthous72
Posts: 3
Registered: ‎11-23-2011
Message 20 of 49 (577 Views)

Re: Download Centre problems - PLEASE HELP

11-23-2011 11:16 AM in reply to: philip.s

It worked for two clicks.  I logged in, and clicked on "My Software" to get my serial numbers, and it put me right back into the "Resend Activation" loop again.

 

Matt Houston

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