• Industries
  • Products
  • Buy
  • Services & Support
  • Communities
  • Discussion Groups

    Installation & Licensing

    Reply
    New Member
    FanHo1658
    Posts: 1
    Registered: ‎10-16-2011
    Accepted Solution

    Downgrade MAYA version from 2012 to 2011

    352 Views, 2 Replies
    10-16-2011 10:17 PM

    I would like to downgrade my MAYA software from 2012 to 2011 and I got the Subscription as well. What do I need to do to apply license key?

    Please use plain text.
    Customer Service
    arlinpega.bibat
    Posts: 402
    Registered: ‎06-14-2011

    Re: Downgrade MAYA version from 2012 to 2011

    10-16-2011 10:34 PM in reply to: FanHo1658

    Hi:

     

    Please PM me your 2012 serial number so I could check further and see what I can possibly do for you.

     

    Thank you!

     

    Best Regads,

    Arlin



    Arlin Bibat
    AutodeskHelp | Community Manager
    TW | PI | YT | BLOG
    Please use plain text.
    Product Support
    Posts: 152
    Registered: ‎10-14-2007

    Re: Downgrade MAYA version from 2012 to 2011

    10-21-2011 02:00 AM in reply to: FanHo1658

    From your profile, I see you are gold subscription customer,  so you license has the cascading functions, you could use right now release version and three older release together. That means you have Maya 2012 subcription license right now, Maya2011/2010/2009 also could use this Maya2012 license. If you have standalone license, you need to contact Autodesk Businese Center for downgrade license. If you have network license, use it. 

     

    You could check the license you get whether has cascade function. If not, please contact Autodesk businees center to apply new subscription license.



    Yong Jing
    Product Support Specialist
    Frontline Technical Support, CSS. GCSO
    Please use plain text.