Installation & Licensing

[#1]

I'm trying to run a fresh install, (Win7 x64) network version and continue to get the message that .net 4.0 is not installed.

I checked windows updates and it's listed, along with installing from MS site .net 4.0 to which it gives me the option ot repair or remove, I repair and that finishes.

I've rebooted the pc and started to install autocad 2012 again, with the same message and end result of failed install and this failure in the log

DirectX® Runtime Failed Failure is ignored, Result=1619

Any help is appreciated.

Thanks

[#2]

here is the entire log:

2012/12/18:08:25:51 jweber CTS166-PC === Setup started on CTS166-PC by jweber === 2012/12/18:08:25:51 jweber CTS166-PC Launch 2012/12/18:08:27:44 jweber CTS166-PC PageOpen LaunchDialog   2012/12/18:08:27:59 jweber CTS166-PC PageOpen LicenseDialog   2012/12/18:08:28:02 jweber CTS166-PC PageOpen ProductInfoDialog   2012/12/18:08:28:32 jweber CTS166-PC PageOpen ProductSelectionDialog2   2012/12/18:08:29:17 jweber CTS166-PC PageOpen FullProgressDialog   2012/12/18:08:29:17 jweber CTS166-PC Installing Microsoft Visual C++ 2008 SP1 Redistributable (x86): D:\3rdParty\x86\VCRedist\2008SP1\vcredist_x86.exe /q 2012/12/18:08:29:39 jweber CTS166-PC Install Microsoft Visual C++ 2008 SP1 Redistributable (x86) Succeeded  2012/12/18:08:29:39 jweber CTS166-PC Installing Microsoft Visual C++ 2008 SP1 Redistributable (x64): D:\3rdParty\x64\VCRedist\2008SP1\vcredist_x64.exe /q 2012/12/18:08:29:59 jweber CTS166-PC Install Microsoft Visual C++ 2008 SP1 Redistributable (x64) Succeeded  2012/12/18:08:29:59 jweber CTS166-PC Installing DirectX® Runtime: D:\3rdParty\DirectX\DXSETUP.exe /silent 2012/12/18:08:30:45 jweber CTS166-PC Install DirectX® Runtime Succeeded  2012/12/18:08:30:45 jweber CTS166-PC Installing FaroSDK:   ADSK_EULA_STATUS=#1 ADSK_SOURCE_ROOT="D:\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

 2012/12/18:08:31:27 jweber CTS166-PC Install FaroSDK Succeeded  2012/12/18:08:31:29 jweber CTS166-PC Installing Autodesk® Material Library 2012:   ADSK_EULA_STATUS=#1 ADSK_SOURCE_ROOT="D:\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1 TRANSFORMS="C:\Users\jweber\AppData\Local\Temp\_AI91B4.tmp\Media.mst"

 2012/12/18:08:31:54 jweber CTS166-PC Install Autodesk® Material Library 2012 Succeeded  2012/12/18:08:31:55 jweber CTS166-PC Installing Autodesk® Material Library 2012 - Low Resolution:   ADSK_EULA_STATUS=#1 ADSK_SOURCE_ROOT="D:\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1 TRANSFORMS="C:\Users\jweber\AppData\Local\Temp\_AI91B4.tmp\Media.mst"

 2012/12/18:08:32:21 jweber CTS166-PC Install Autodesk® Material Library 2012 - Low Resolution Succeeded  2012/12/18:08:32:21 jweber CTS166-PC Installing Microsoft Visual C++ 2005 Redistributable (x86): D:\3rdParty\x86\VCRedist\2005\vcredist_x86.exe /q:a /T:C:\Windows\temp /c:"VCREDI~3.EXE /q:a /c:""msiexec /i vcredist.msi /qn /l*v C:\Users\jweber\AppData\Local\Temp\vcredist_x86_2005.log"" " 2012/12/18:08:32:45 jweber CTS166-PC Install Microsoft Visual C++ 2005 Redistributable (x86) Succeeded  2012/12/18:08:32:45 jweber CTS166-PC Installing Autodesk® Content Service:  INSTALLMODE=PRIVATE AUTOSTART=0 ADSK_EULA_STATUS=#1 ADSK_SOURCE_ROOT="D:\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

 2012/12/18:08:33:05 jweber CTS166-PC Install Autodesk® Content Service Succeeded  2012/12/18:08:33:05 jweber CTS166-PC Installing AutoCAD® Electrical 2012:  TRANSFORMS="D:\x64\en-us\acade\acad.mst;C:\Users\jweber\AppData\Local\Temp\_AI91B4.tmp\x64\acade\acad-standalone.mst" MSINEWINSTANCE=1 ADSK_EULA_STATUS=#1 ADSK_SOURCE_ROOT="D:\" INSTALLDIR="C:\Program Files\Autodesk\Acade 2012\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

 2012/12/18:08:36:48 jweber CTS166-PC Install AutoCAD® Electrical 2012 Failed Installation aborted, Result=1603 2012/12/18:08:37:30 jweber CTS166-PC Rollback Autodesk® Content Service Succeeded  2012/12/18:08:37:30 jweber CTS166-PC Rollback Microsoft Visual C++ 2005 Redistributable (x86) Failed Installation aborted, Result=1619 2012/12/18:08:38:15 jweber CTS166-PC Rollback Autodesk® Material Library 2012 - Low Resolution Succeeded  2012/12/18:08:38:39 jweber CTS166-PC Rollback Autodesk® Material Library 2012 Succeeded  2012/12/18:08:38:45 jweber CTS166-PC Rollback FaroSDK Succeeded  2012/12/18:08:38:45 jweber CTS166-PC Rollback DirectX® Runtime Failed Failure is ignored, Result=1619 2012/12/18:08:38:48 jweber CTS166-PC PageOpen InstallCompleteDialog   2012/12/18:08:40:01 jweber CTS166-PC === Setup ended ===

[#3]

ctsautocad,

The correct error message you're getting is 1603 with AutoCAD Electrical according to the error log you posted.

CTS166-PC Install AutoCAD® Electrical 2012 Failed Installation aborted, Result=1603

Looking through the rest of the log, it appears you're having an issue with Ngen. To resolve this issue do the following:

You will need the following application to resolve this issue:

ORCA (program allows you to modify an MSI file)

Orca Download

If you have a thumb drive or DVD, you will need to copy the contents onto your hard drive.

1. Navigate to the location of the installation files
2. Navigate to the x64 folder
3. Find the application folder:
   • INSTALLFILES\X64\Acade
   • Right-Click the acad.msi file and choose “Edit with Orca”

Once Orca is opened, navigate to the “CustomAction” table

Notice on the right side panel under Action, there are a number of action items. Select each of the following items and right-click and choose “Drop Row”

• InstallPreJit
• NgenCreate
• NgenCreateRollback
• NgenDelete
• NgenDeleteRollback
• UninstallPreJit

Go to File > Save. Than close the Orca application.

Install AutoCAD Electrical.

[#4]

Darin,

I know this is an old post, but thought I'd reply anyway in hopes of an explanation.  I've looked through the log file posted and cannot find any reference to ngen.  Can you explain how you were able to come to this conclusion?

[#5]

Hi Brandon,

I vaguely remember the steps I took to figure this out, but it literally took me over 5 hours of looking through logs, event viewer, and online research. I do product support for a reseller “Synergis Engineering Design Solutions” and we encounter hundreds of cases relating to the roll back issues with AutoCAD Arch, MEP, Mechanical, and Electrical which I decided to dedicated almost an entire day to finding a solution. One of the main causes of those issues stemmed from the new way AutoCAD vertical applications are now installed—For example, If AutoCAD 2013 is already installed, and now you install AutoCAD Architecture, it will not install another instance of AutoCAD as it did in the past but instead install the missing components in a sub directory of the AutoCAD.

Some of this information as well as another issue relating to NGEN.exe, use the following link:
http://upandready.typepad.com/up_and_ready/2012/10/error-ngenexe-and-installing-any-autocad-product....

I know I didn’t fully answer your question, but I can’t remember exactly what lead me to that solution.



[cid:image1bcfc7.GIF@7b461ca9.4ab0c189]

Darin Green
Synergis Engineering Design Solutions
Product Support Specialist
472 California Road | Quakertown, PA 18951
Main Office: 800-836-5440
Direct Dial: 215-302-3000
Fax: 215-302-3001
www.synergis.com
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[#6]

can someone help me to solve this problem. i try to reinstall revit 2012. but it say " installation complete, but some product failed to install"  here the installation log. please response as soon as posiible. i need it to do my school project.

[#7]

Darin,

I figured there was more involved in determining the cause that wasn't obvious by looking at the log file exclusively.

Thanks for the explanation.

Brandon