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    Installation & Licensing

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    Valued Contributor
    ilja.jevglevski
    Posts: 72
    Registered: ‎11-16-2011
    Accepted Solution

    Design Suite was installed with network license type by mistake

    173 Views, 2 Replies
    01-03-2013 06:36 AM

    Hi,

    We have recieved new Autodesk Building Design Suite Premuim 2013 and installed that with a network license type by mistake. I cant open any product now, Licensing error window jumps all the time. Should I reinstall (delete and then install) or there is some quicker/easier way to fix that?

    Thanks.

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    *Expert Elite*
    DarrenP
    Posts: 4,304
    Registered: ‎09-13-2007

    Re: Design Suite was installed with network license type by mistake

    01-03-2013 07:22 AM in reply to: ilja.jevglevski

    nope there isn't

    you have to uninstall completely and reinstall it

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    Product Support
    emily.xu
    Posts: 381
    Registered: ‎03-29-2010

    Re: Design Suite was installed with network license type by mistake

    01-07-2013 06:49 PM in reply to: ilja.jevglevski

    Yes, you should uninstall all the product and reinstall. Here is the solution on how to remove all Autodesk products for your reference.

     


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    Emily Xu
    AutodeskCare | Product Support
    Autodesk, Inc.
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