Installation & Licensing

[#1]

Hi,

I'm looking for some help with installing DWG Trueview 2013 on Windows 7 x64 through group policy's. I was able to successfully deploy DWG TrueView 2013 x86 on Windows 7 x86without any problems by GPO Deployment Methods. I used the mst files located in the SetupRes folder so I was able to deploy through GPO and not get the error message that I should run setup.exe

Now I did the same with the x64 version of DWG TrueView on a Windows 7 x64 computer but I receive the following error message:

Product: DWG TrueView 2013 -- Error 1904. Module C:\Program Files (x86)\Common Files\Autodesk Shared\acipps16.dll failed to register.  HRESULT -2147024770.  Contact your support personnel.

Is there anyone able to help me fix this? I have tried to get support through the subscription center but I can't select DWG TrueView as product.

Kind regards

[#2]

Anyone who can help please?

[#3]

Hi there. I am having a similar issue to you. Unfortunately David Lau of Autodesk says " The direct download links are is something that Autodesk is not providing anymore."

This will mean that deployment of DWG Trueview as a standalone application will no longer be supported.

I will subscribe to your post to see if you receive the help you require. If I receive the same assistance before you I will let you know. My post is 2 below yours on the same page.

[#4]

Still no reply for Autodesk?

[#5]

Hello Autodesk?

[#6]

Hi Peter,

I'm looking into your inquiry and will follow up accordingly. Thank you very much for your patience in the mean time.

[#7]

Thank you very much for your reply. I hope you will find an awnser for this problem. It is quite annoying what we can't deploy Trueview to our new x64 workstations.

[#8]

Any update Philip?

[#9]

Nothing yet Peter, but I'm definitely still trying to find an answer for you. I apologize for the inconvenience and extended wait...

[#10]

For the record, please add me to the list of parties needing to install Trueview 2013 to Windows 7 x64 systems.  Subscribing...