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Deactivate license from dead computer?

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Draken31
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Deactivate license from dead computer?

How do I deactivate or transfer a license from a computer with a dead harddrive?  The Online License Transfer Utility seems to only export the License from the computer that is running the OLTU.  Is there a way to do this thru the Autodesk website or do we have to call customer support?

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TravisNave
in reply to: Draken31

Simply reactivate the software on a new machine.  If you have problems, then you can call the Activation hotline at 1-800-551-1490.  This is a common problem. 



Travis Nave Send TravisNave a Private Message                                             Need help in your post? Mention me with @TravisNave



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